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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Adrian Eli B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Great integration with email software

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Simplified online meeting software with enterprise-grade security, perfect for working anywhere in the world. Virtual meetings are easier than ever. No downloads are required to join. With unified administration across all GoTo products, hosting, managing, monitoring and supporting users couldn't be easier; it's a tool that provides excellent wireless connectivity, security and high image and audio quality, it worked very well for me.

What is your favorite aspect of this product?

It is fully loaded with features designed to give you the best web conferencing experience ever. Virtual meetings adapt to the conditions of different networks and LTE connections to maintain call quality. Built-in features such as password protection and meeting locks ensure always-secure video conferencing.

What do you dislike most about this product?

GoTo Meeting is much easier to use on PC, which is frustrating because my iPad is more portable, should improve audio quality when sharing a video, has a lot of scope in admin rights for aspects of a group.

What recommendations would you give to someone considering this product?

It is a great business meeting and collaboration tool often. It allows open communications and easy desktop and file sharing with one or more users simultaneously; it is well suited for holding meetings and conferences with external users, as the options available for external users are extensive.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Caring

Margareth L.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Communication system oriented in the new times

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Unlike other systems, this particular tool has met the expectations in terms of managing calls for those who are new to this type of system, which means that it is a quick-to-adapt videoconferencing tool with convenient features that allow professionals to make calls without limitations

What is your favorite aspect of this product?

What I like the most is its anti-noise system in calls, in terms of international video calls as well as regional ones, the quality is quite high, it allows both receiving files and sending them without errors, as well as sharing screens and more, it is one of the tools of videoconferencing with easier adaptability

What do you dislike most about this product?

I have not had any problems either with clients or with team members, since the tool works well and allows teams to work without problems in less time

What recommendations would you give to someone considering this product?

It is a system that shortens communication distances, providing more complete videoconferencing solutions that are easy to deploy in companies.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Amit B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Easiest Application for Meetings

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It is a light weight application and screen sharing is done effortlessly without much lag.

What is your favorite aspect of this product?

The screen write feature is awesome

What do you dislike most about this product?

Sometimes the files does not get transferred via the application

What recommendations would you give to someone considering this product?

The application is good for your IT team to collaborate with the end users

Pros

  • Performance Enhancing
  • Effective Service
  • Caring
  • Altruistic

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