What is GPS Insight?
GPS Insight offers a vehicle and asset tracking solution for any type of business and every fleet size.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
Up
1
Since last award
89 Plan to Renew
Up
10
Since last award
73 Satisfaction of Cost Relative to Value
Down
4
Since last award
Emotional Footprint Overview
- Product Experience:
- 81%
- Negotiation and Contract:
- 72%
- Conflict Resolution:
- 73%
- Strategy & Innovation:
- 79%
- Service Experience:
- 76%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GPS Insight?
Pros
- Saves Time
- Security Protects
- Includes Product Enhancements
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Vehicle Management
Dispatch Management
Fleet Maintenance
Vendor Management
Fuel Management
Order Management
GPS Tracking
Driver Management
Cargo Management
Asset Management
Inventory and Field Parts Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Customization
Quality of Features
Vendor Support
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
Ease of Data Integration
GPS Insight Reviews
Chris C.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted May 2025
Encountered many bugs, but tech support is amazing
Likeliness to Recommend
What differentiates GPS Insight from other similar products?
I believe, in particular, their training and tech support stand above others. We also appreciate their use of Google's mapping on their platform. Many others use their own maps, which are not familiar, or user friendly. Pricing is competitive.
What is your favorite aspect of this product?
Their customer service and tech support are particularly capable., knowledgeable, and willing to go the extra mile to try and resolve an issue.
What do you dislike most about this product?
The bugs. When we started with GPS Insight, we were sent a new model of GPS hardware to install in our trucks. This hardware has had MANY bugs! Most of which have considerably impacted our ability to utilize the GPS tracking in an effective way. We have also encountered useability issues with their "new" portal and erroneous reports. However, in every instance, tech support answers the phone immediately and works diligently to resolve. I wish our sales rep had told us, prior to our entering the sales contract, that we would be the Guinea pigs for new device line.
What recommendations would you give to someone considering this product?
Identify the GPS hardware they plan to ship to you. If it is their new XT25R device, I would get some assurances from the sales rep that the bugs have been worked out. As of this writing, there are still a few, rather frustrating issues that are still open.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Efficient Service
Cons
- Less Reliable
- Role: Information Technology
- Industry: Utilities
- Involvement: IT Leader or Manager
Submitted Apr 2025
Meets all our GPS tracking needs!
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Dee R.
- Role: Operations
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Mar 2025
GPS Insight - Great Software
Likeliness to Recommend
What differentiates GPS Insight from other similar products?
GPS Insight is very detailed and can give coaching opportunities to assist with your team.
What is your favorite aspect of this product?
Able to see all my techs or group them up and see certain group i.e Sales, GA Trucks, SC Trucks, Service, etc.
What do you dislike most about this product?
Gathering reports with videos are a little more difficult to get.
What recommendations would you give to someone considering this product?
Overall, GPS insight is a very good software to track your team and coach them thru any driving issues they may have,
Pros
- Fair
- Helps Innovate
- Reliable
- Enables Productivity
