GPS Insight Customer Reviews 2025

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GPS Insight

Composite Score

7.5 /10

CX Score

7.5 /10

36 Reviews Write a Review

What is GPS Insight?

GPS Insight offers a vehicle and asset tracking solution for any type of business and every fleet size.

Company Details

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Awards & Recognition

GPS Insight won the following awards in the Fleet Management category

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1 Top Rated Capabilities

1 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

GPS Insight Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GPS Insight.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

88 Plan to Renew

Up 9
Since last award

73 Satisfaction of Cost Relative to Value

Down 4
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 84%
Negotiation and Contract:: 73%
Conflict Resolution:: 73%
Strategy & Innovation:: 81%
Service Experience:: 77%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GPS Insight?

9% Negative

6% Neutral

85% Positive

Pros

Saves Time
Security Protects
Includes Product Enhancements
Performance Enhancing

Feature Ratings

Average 79

Vehicle Management

Dispatch Management

Fleet Maintenance

Vendor Management

Cargo Management

Fuel Management

Order Management

GPS Tracking

Asset Management

Driver Management

Inventory and Field Parts Management

Vendor Capability Ratings

Average 75

Ease of Implementation

Business Value Created

Breadth of Features

Quality of Features

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of Data Integration

GPS Insight Reviews

Role: Information Technology
Industry: Utilities
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2025

Meets all our GPS tracking needs!

Likeliness to Recommend

10 /10

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Dee R.

Role: Operations
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2025

GPS Insight - Great Software

Likeliness to Recommend

9 /10

What differentiates GPS Insight from other similar products?

GPS Insight is very detailed and can give coaching opportunities to assist with your team.

What is your favorite aspect of this product?

Able to see all my techs or group them up and see certain group i.e Sales, GA Trucks, SC Trucks, Service, etc.

What do you dislike most about this product?

Gathering reports with videos are a little more difficult to get.

What recommendations would you give to someone considering this product?

Overall, GPS insight is a very good software to track your team and coach them thru any driving issues they may have,

Pros

Fair
Helps Innovate
Reliable
Enables Productivity

Diane H.

Role: C-Level
Industry: Agriculture
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2025

its good hard to understand

Likeliness to Recommend

10 /10

What differentiates GPS Insight from other similar products?

not sure this is the only one we have used

What is your favorite aspect of this product?

the camera s

What do you dislike most about this product?

how hard the portal is to use

What recommendations would you give to someone considering this product?

take time to learn the portal first

Pros

Respectful
Client Friendly Policies
Continually Improving Product
Reliable

Latest Research

GPS Insight

What is GPS Insight?

Company Details

Need Assistance?

Awards & Recognition

GPS Insight Ratings

84 Likeliness to Recommend

88 Plan to Renew

Up 9 Since last award

73 Satisfaction of Cost Relative to Value

Down 4 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+78 Net Emotional Footprint

How much do users love GPS Insight?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Vehicle Management Includes vehicle tracking, tire usage, and vehicle performance analysis.

Dispatch Management Includes customer qualification, work order management, route planning, and signature capture.

Fleet Maintenance Includes work orders, vehicle repair histories, preventative maintenance, and maintenance alerts.

Vendor Management Consolidates all vendor information, tracks performance with metrics and KPIs, and evaluates risk with respect to sustainability, compliance, strategy, etc.

Cargo Management Organize transaction data for delivery of goods and services. Includes tariff freight management, AWB database and management, quotes and warehouse processing.

Fuel Management Includes fuel mileage reporting, fuel usage, and fuel performance.

Order Management Includes order entry, order processing, order tracking, and parts management.

GPS Tracking Includes geo-fencing, real-time alerts, fleet tracking, Google maps, and mobile integration.

Asset Management Solution centralizes an inventory of all corporate assets and integrates with a risk assessment of assets.

Driver Management Includes driver profile and qualifications, driver history, driver assignments, and driver monitoring.

Inventory and Field Parts Management Includes full service lifecycle with van stocking, equipment purchasing tools, parts forecasting, and parts, tools, and other equipment queries and fulfillment.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

GPS Insight Reviews

Meets all our GPS tracking needs!

Likeliness to Recommend

Pros

Dee R.

GPS Insight - Great Software

Likeliness to Recommend

Pros

Diane H.

its good hard to understand

Likeliness to Recommend

Pros

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Title

Up 9
Since last award

Down 4
Since last award

Feature Ratings

Vehicle Management

Dispatch Management

Fleet Maintenance

Vendor Management

Cargo Management

Fuel Management

Order Management

GPS Tracking

Asset Management

Driver Management

Inventory and Field Parts Management

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Breadth of Features

Quality of Features

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of Data Integration