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Rocketgenius , Inc.

Gravity Forms

Composite Score
7.3 /10
CX Score
7.2 /10
Category
Gravity Forms
7.3 /10

What is Gravity Forms?

Millions of WordPress sites rely on Gravity Forms to collect their most critical information. With our easy-to-use, visual form builder, you can create and launch all kinds of forms on your WordPress website. You can build anything such as advanced contact forms, newsletters, user registration forms, surveys, quizzes, checkout forms, and more in a matter of minutes.

Company Details


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Awards & Recognition

Gravity Forms won the following awards in the Online Forms category

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Gravity Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Gravity Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Gravity Forms?

0% Negative
13% Neutral
87% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Fair
  • Security Protects

Feature Ratings

Average 84

Drag and Drop Design

91

Mobility

88

APIs and Integration

87

Field Configuration and Customization

86

Data Analysis and Survey Function

84

Security

82

Workflow Automation

81

Electronic Signatures

78

Version Management

67

State Transformation

65

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Breadth of Features

86

Business Value Created

85

Usability and Intuitiveness

85

Ease of Customization

84

Vendor Support

83

Ease of IT Administration

82

Ease of Data Integration

81

Quality of Features

81

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

77

Gravity Forms Reviews

Balaji M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Efficient form building tool

Likeliness to Recommend

10 /10

What differentiates Gravity Forms from other similar products?

Gravity Forms stands out from other form-building tools due to its intuitive interface, extensive customization options, and seamless integration with WordPress. Unlike many competitors, Gravity Forms offers advanced features such as conditional logic, file uploads, and multi-page forms, making it suitable for a wide range of applications. Additionally, its robust ecosystem of add-ons and third-party integrations further enhances its functionality and flexibility, setting it apart as a comprehensive solution for creating dynamic and interactive forms.

What is your favorite aspect of this product?

My favorite aspect of Gravity Forms is its user-friendly interface and intuitive form-building process. With a simple drag-and-drop editor and customizable fields, creating complex forms becomes effortless. Additionally, the wide range of pre-built templates and styling options allows for quick customization to match any website's design seamlessly. Overall, Gravity Forms streamlines the form creation process, saving time and ensuring a smooth user experience for both creators and respondents.

What do you dislike most about this product?

I dislike about Gravity Forms is its pricing structure, which can be relatively higher compared to some other form-building solutions. While the product offers robust features and functionality, the pricing tiers might not be suitable for individuals or small businesses with limited budgets.

What recommendations would you give to someone considering this product?

Take the time to explore tutorials and documentation to maximize the platform's capabilities and streamline your form-building process. Lastly, reach out to their customer support if you have any questions or need assistance during the setup or implementation phase.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kevin I.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Practical and configurable, very powerful tool

Likeliness to Recommend

7 /10

What differentiates Gravity Forms from other similar products?

Extensibility and easy integration with sites like wordpress, it has been a game changer and forms with wordpress has never been this easy.

What is your favorite aspect of this product?

It is easy to maintain, capture new fields and the pricing is affordable.

What do you dislike most about this product?

I don't have any particular negative comments about this product, i just wish there were more integrations with services like One drive and google drive.

What recommendations would you give to someone considering this product?

I think you can see the most value if you offer web design services to clients as you can take the most advantage of using the Elite license, otherwise in most cases for single sites with the basic license should be more than enough.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Jossy M.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Proficient Approach for Projects

Likeliness to Recommend

9 /10

What differentiates Gravity Forms from other similar products?

Gravity Forms delivers qualitative mechanisms of developing forms.

What is your favorite aspect of this product?

Gravity Forms gives insightful results in matters product performance.

What do you dislike most about this product?

Gravity Forms is competitive in increasing value for project navigation.

What recommendations would you give to someone considering this product?

Gravity Forms has inclined the order of managing projects.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Caring
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