What is Gusto?
Gusto is an all in one integrated HR platform that automates and simplifies payroll, benefits, and HR, all while providing expert support. Employees will get the peace of mind you need to do your best work. With innovative technology, we make it easier for employees to enroll and for you to manage your benefits. No matter the size or stage of your business, Gusto’s all-in-one HR platform puts the tools you need to hire, pay, and manage your team at your fingertips.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
98 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Gusto?
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payroll Administration
Position Management
Performance Management
Talent Management
Workforce Planning
Time and Attendance
Employee Record
Benefits Administration
Learning and Development
Talent Acquisition
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Also Featured in...
Gusto Reviews
Alexa P.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2023
Gusto: Manage your payroll efficiently.
Likeliness to Recommend
What differentiates Gusto from other similar products?
Gusto offers a payroll platform that is easy to use for small businesses, offering an intuitive interface. Additionally, Gusto focuses on providing a unique experience and high-level customer support, something other payroll programs often don't. Finally, Gusto offers all the necessary tools to manage the company's payroll, including tax forms, payroll certificates and time tracking tools.
What is your favorite aspect of this product?
Its ease of use, is very intuitive, offers a variety of functions to manage payroll and taxes. Gusto easily integrates with other payroll systems, helping us save time and effort when processing payroll.
What do you dislike most about this product?
Lack of features, some advanced features such as vacation tracking or hours tracking are not available in Gusto.
What recommendations would you give to someone considering this product?
I would recommend Gusto to a recruiting consultant because it will help them manage their employee pay quickly and accurately. The software offers the right tools to help consultants with payroll, tax preparation and reporting. The software also offers compatibility with all major accounting systems, which means that consultants can easily integrate the software with their own accounting processes.
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Continually Improving Product
Matt H.
- Role: C-Level
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Mar 2023
Competent Payroll
Likeliness to Recommend
What differentiates Gusto from other similar products?
One of my employees presented with a unique withholding scenario that my previous payroll provider could not accommodate. Gusto stepped up and made the customization a breeze.
What is your favorite aspect of this product?
I love the time I saved running payroll each week. It was a quick, simple task that took a load off my shoulders.
What do you dislike most about this product?
I really have no strong dislikes. All of my payroll needs were met by Gusto.
What recommendations would you give to someone considering this product?
I would recommend having an expert help you get your payroll set up. The amount of time you will save making adjustments down the road is worth it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
Dependable and easy to use.
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy