What is Gusto?
Gusto is an all in one integrated HR platform that automates and simplifies payroll, benefits, and HR, all while providing expert support. Employees will get the peace of mind you need to do your best work. With innovative technology, we make it easier for employees to enroll and for you to manage your benefits. No matter the size or stage of your business, Gusto’s all-in-one HR platform puts the tools you need to hire, pay, and manage your team at your fingertips.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
98 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Gusto?
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payroll Administration
Position Management
Performance Management
Talent Management
Workforce Planning
Time and Attendance
Employee Record
Benefits Administration
Learning and Development
Talent Acquisition
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
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Gusto Reviews
Samuel D.
- Role: C-Level
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Mar 2023
Great payroll software & support for Accountants
Likeliness to Recommend
What differentiates Gusto from other similar products?
Gusto has a great accountant dashboard, and great support for accountants.
What is your favorite aspect of this product?
The payroll interface is easy to use and helps us run payroll efficiently.
What do you dislike most about this product?
Occasionally support or tax issues take a while to resolve, but that seems to be improving
What recommendations would you give to someone considering this product?
If you switch to Gusto make sure to take advantage of their onboarding team to help make the transition smooth.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Caring
- Role: Finance
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Mar 2023
Solid product, great for startups/SMBs
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Zafar A.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jul 2023
Positive and saves your time
Likeliness to Recommend
What differentiates Gusto from other similar products?
When platform is opened, the positive massages make your day, it is really made to make your daily working experience totally different.
What is your favorite aspect of this product?
The ease of implementation and data integration. Reminder of bank holidays, to manage your payroll timely.
What do you dislike most about this product?
For using this product more than 2 years, didn't encountered any problems yet.
What recommendations would you give to someone considering this product?
Managing a small business, with international contractors or local, then surely you can consider Gusto as your financial assistant.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy