What is Gusto?
Gusto is an all in one integrated HR platform that automates and simplifies payroll, benefits, and HR, all while providing expert support. Employees will get the peace of mind you need to do your best work. With innovative technology, we make it easier for employees to enroll and for you to manage your benefits. No matter the size or stage of your business, Gusto’s all-in-one HR platform puts the tools you need to hire, pay, and manage your team at your fingertips.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
98 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Gusto?
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payroll Administration
Position Management
Performance Management
Talent Management
Workforce Planning
Time and Attendance
Employee Record
Benefits Administration
Learning and Development
Talent Acquisition
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Also Featured in...
Gusto Reviews
Danke G.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2022
Greatness In Managing Business HCM
Likeliness to Recommend
What differentiates Gusto from other similar products?
Gusto is very effective as a HCM Solution. It's highly affordable and makes handling issues to do with HRM easy
What is your favorite aspect of this product?
This software is effective in HCM management It's flawless and affordable I have used it and it is seamless to use
What do you dislike most about this product?
Gusto is great and I haven't had bad encounters
What recommendations would you give to someone considering this product?
I recommend Gusto for it's capabilities when it comes to handling business HCM needs
Pros
- Continually Improving Product
- Performance Enhancing
- Unique Features
- Effective Service
Zippora G.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2022
Amazing HR Solutions With Gusto
Likeliness to Recommend
What differentiates Gusto from other similar products?
Gusto is not only good in huma capital management but also offers employment benefits features
What is your favorite aspect of this product?
Using Gusto is straightforward It's an affordable HR solution It's well equipped
What do you dislike most about this product?
It's zero problems with Gusto. It's the best I have used
What recommendations would you give to someone considering this product?
I recommend Gusto because it offers best human capital management features
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Jen M.
- Role: C-Level
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted May 2022
Easiest option for payroll newbies!!
Likeliness to Recommend
What differentiates Gusto from other similar products?
I cant say exactly because I have never used a payroll service before. However, in doing research for a payroll provider, Gusto clearly came out on top in terms of features and costs. The ease of use has been exceptional in our business!
What is your favorite aspect of this product?
Ease of use. I had never touched a payroll platform prior to Gusto and let me tell you, I was intimidated. These are peoples paychecks we're talking about! State and federal taxes! And a whole lot more. Gusto made it completely easy to set up from start to finish. They even take care of filing new hire reports, and submitting quarterly tax documents. The user interface is incredibly intuitive and simple to use. I would recommend Gusto for any employer looking to set up payroll!
What do you dislike most about this product?
Can't say there is anything I dislike so far. We have used it since the beginning of 2022 and each time, payroll has gone off without so much as a hiccup.
What recommendations would you give to someone considering this product?
Gusto integrates with so many other platforms and services, it really does deserve a second look. While it may not be as known in payroll as highly as ADP or other giants, it really has made a name for itself and is user-friendly. Both for the employee and the employer. Everything is self-explanatory and there are walkthroughs for everything. Again, I have to reiterate that I have NEVER used a payroll service before this year. I was intimidated and nervous I was going to mess up. Not once have I had to reach out to Customer Support for help. It really is just that easy.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity