What is Haiilo?
Haillo is the communications platform that allows you to create a meaningful dialog within your business - connecting your people to purpose. You can create, distribute and control all internal communications within one secure platform that everyone loves to use.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
91 Plan to Renew
4
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Haiilo?
Pros
- Fair
- Includes Product Enhancements
- Helps Innovate
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Single Sign-On (SSO)
Mobile
Employee Directory
Intranet
News Feeds, Alerts & Notifications
Rewards Recognition
Emergency Notification
Application Integration
Instant Messaging
Newsletter Creation
Surveys and Polling
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Ease of Implementation
Availability and Quality of Training
Quality of Features
Vendor Support
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Haiilo Reviews
Adam F.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Aug 2023
Ambitious Team But Slow To Release Features
Likeliness to Recommend
What differentiates Haiilo from other similar products?
We used Haiilo (previously) SMARP for our employee advocacy programme. Haiilo's product offering is not unique when compared to other competitors like Dynamic Signal however their pricing is/was highly competitive.
What is your favorite aspect of this product?
As the admin of the programme, I enjoyed using the reporting and analytics to understand which content, users, channels and teams were performing the best. Although the back-end part of the platform is a bit "old" in its design, it is possible to get business intelligence out of it - enough to evolve and nurture your growing communities. We were also fortunate to have a very engaged and switched on CSM (customer success manager) who was able to resolve issues or find creative solutions to any challenges that came up.
What do you dislike most about this product?
There were a few things that frustrated us with the platform. Firstly, there would be regular scenarios where submitted content would fail - which is odd when all you're doing is adding a URL to a piece of content. The feedback was that my bandwidth was the issues however I use a wide range of complex platforms without issue, so this was odd. I was also disappointed that the badge/gamification system, which they'd promised to enhance, never developed beyond some basic "out of the box" badges and as mentioned above, while the data can be good, the analytics UX was quite poor.
What recommendations would you give to someone considering this product?
If you're looking for a low-cost solution to test the waters for employee advocacy, or, don't need anything complex, then Haiilo is a good platform to build your foundations. However, it is worth noting that there are a wide range of other providers on the market so I'd encourage you to speak with the various sales teams to understand whether or not they suit your individual situation. Overall, Haiilo's employee advocacy and amplification product is decent. However, the company has been going through a repositioning piece as it grows its internal intranet offering - so, some patience is required.
Pros
- Client Friendly Policies
- Generous Negotitation
- Helps Innovate
- Performance Enhancing
Cons
- Less Reliable
- Under Delivered
Otile M.
- Role: Information Technology
- Industry: Transportation
- Involvement: End User of Application
Submitted Oct 2022
Effective Communication With Haiilo
Likeliness to Recommend
What differentiates Haiilo from other similar products?
What makes Haiilo unique is the ability to delivery personalized content depending on needs.
What is your favorite aspect of this product?
I like the ease of communicating with Haiilo in place It enhances collaboration
What do you dislike most about this product?
No dislikes whatsoever with Haiilo as it has met our business needs and expectations.
What recommendations would you give to someone considering this product?
I'm recommending Haiilo because it works effectively when it comes to employee communication.
Pros
- Helps Innovate
- Efficient Service
- Client Friendly Policies
- Fair
Nandia M.
- Role: Sales Marketing
- Industry: Construction
- Involvement: End User of Application
Submitted Oct 2022
Best For Employee Communication
Likeliness to Recommend
What differentiates Haiilo from other similar products?
What makes Haiilo different is the ability to personalize communication for better results.
What is your favorite aspect of this product?
First, the software is cost effective It is secure for secure communication The software is customizable and fast communication delivery
What do you dislike most about this product?
Nothing to cry about as Haiilo has been great.
What recommendations would you give to someone considering this product?
For employees communication, I woul definitely recommend as it offers best features and has made communication effortless.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
