Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
HelloFax Logo
HelloFax Logo
Dropbox

HelloFax

Composite Score
7.9 /10
CX Score
8.3 /10
Category
HelloFax
7.9 /10

What is HelloFax?

By removing paper from the process, HelloFax has removed your need to own a fax machine. With HelloFax, everyone in your company can conveniently send and receive faxes online.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

HelloFax Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HelloFax.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HelloFax?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Feature Ratings

Average 87

Inbound Fax Acceptance

90

Optical Character Recognition

88

Content Management

88

Multi-Sourced Fax

87

Multi-Page Support

87

Outbound Fax Transmission

84

Vendor Capability Ratings

Average 90

Product Strategy and Rate of Improvement

93

Business Value Created

92

Ease of Data Integration

91

Ease of IT Administration

91

Quality of Features

90

Breadth of Features

89

Availability and Quality of Training

89

Ease of Customization

89

Vendor Support

87

Ease of Implementation

87

Usability and Intuitiveness

87

HelloFax Reviews

Andrey L.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Modernizes the FAX Machine!

Likeliness to Recommend

10 /10

What differentiates HelloFax from other similar products?

Offers a robust and modern solution to the traditional physical fax machine

What is your favorite aspect of this product?

Offers text editing features that allows us to proof and edit before we send

What do you dislike most about this product?

Not very advanced integrations. Sometimes it feels like just sending an email

What recommendations would you give to someone considering this product?

Great way to get rid of your fax machine!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Emran C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Valid Procedure for Fax Coordination

Likeliness to Recommend

8 /10

What differentiates HelloFax from other similar products?

HelloFax initiates all the communications procedures, which evaluates the dynamic needs of discussion.

What is your favorite aspect of this product?

HelloFax is authentic, in making fax communictaions swift and smooth

What do you dislike most about this product?

HelloFax is tactical in enhancing solid fax communications structures and this magnifies the use of digital support.

What recommendations would you give to someone considering this product?

HelloFax is the acceptable platform for Fax coordiantion and communication is well enhanced.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Gichohi G.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

An Effective eFax Software

Likeliness to Recommend

9 /10

What differentiates HelloFax from other similar products?

HelloFax is the safest eFax software I have used.

What is your favorite aspect of this product?

I like that sending and receiving faxes online is easy i like the security features It is an affordable software.

What do you dislike most about this product?

Zero complaints as HelloFax has met our neesd.

What recommendations would you give to someone considering this product?

I'm recommending HelloFax because it has best features for sending and receiving faxes.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service
Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019