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HelloFax

Composite Score
7.9 /10
CX Score
8.3 /10
Category
HelloFax
7.9 /10

What is HelloFax?

By removing paper from the process, HelloFax has removed your need to own a fax machine. With HelloFax, everyone in your company can conveniently send and receive faxes online.

Company Details


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HelloFax Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HelloFax.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HelloFax?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Feature Ratings

Average 87

Inbound Fax Acceptance

90

Optical Character Recognition

88

Content Management

88

Multi-Sourced Fax

87

Multi-Page Support

87

Outbound Fax Transmission

84

Vendor Capability Ratings

Average 90

Product Strategy and Rate of Improvement

93

Business Value Created

92

Ease of Data Integration

91

Ease of IT Administration

91

Quality of Features

90

Breadth of Features

89

Availability and Quality of Training

89

Ease of Customization

89

Vendor Support

87

Ease of Implementation

87

Usability and Intuitiveness

87

HelloFax Reviews

Nelius G.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Best eFax Software For Business

Likeliness to Recommend

9 /10

What differentiates HelloFax from other similar products?

With HelloFax, the business goes paperless which is convenient and makes it easy to close business deals faster

What is your favorite aspect of this product?

Using HelloFax is straightforward It's fast to send and receive faxes. The software is affordable and setting it up is easy

What do you dislike most about this product?

I have no bad experiences using HelloFax

What recommendations would you give to someone considering this product?

I highly recommend HelloFax for businesses not only because it help any business go paperless but also because it's fast

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ethan g.

  • Role: Industry Specific Role
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Review on HelloFax.

Likeliness to Recommend

9 /10

What differentiates HelloFax from other similar products?

It has God and excellent customer service. It is user friendly. It has simple interface.

What is your favorite aspect of this product?

Good and excellent customer service. It is easy to use

What do you dislike most about this product?

No dislike at the moment.

What recommendations would you give to someone considering this product?

I would recommend others to use the product.

Pros

  • Helps Innovate
  • Enables Productivity
  • Respectful
  • Client Friendly Policies

Hunner W.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Perfect EFax Solution For Business

Likeliness to Recommend

9 /10

What differentiates HelloFax from other similar products?

This product is unique in that it allows everyone in the business to send receive electronic fax seamlessly. It's easy to use, fast and affordable

What is your favorite aspect of this product?

I like that HelloFax is affordable It's readily available for use Accessing it as well as using and understanding it is easy Sending electronic fax is fast

What do you dislike most about this product?

No doubt HelloFax is the best because I haven't had any issues using it

What recommendations would you give to someone considering this product?

HelloFax is the best you can get for your business. It's affordable, resourceful and easy to use

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service
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