What is HelloFax?
By removing paper from the process, HelloFax has removed your need to own a fax machine. With HelloFax, everyone in your company can conveniently send and receive faxes online.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceHelloFax Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on HelloFax.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
100 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+100 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HelloFax?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Inbound Fax Acceptance
Optical Character Recognition
Content Management
Multi-Sourced Fax
Multi-Page Support
Outbound Fax Transmission
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Business Value Created
Ease of Data Integration
Ease of IT Administration
Quality of Features
Breadth of Features
Availability and Quality of Training
Ease of Customization
Vendor Support
Ease of Implementation
Usability and Intuitiveness
HelloFax Reviews
Nelius G.
- Role: Industry Specific Role
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2022
Best eFax Software For Business
Likeliness to Recommend
What differentiates HelloFax from other similar products?
With HelloFax, the business goes paperless which is convenient and makes it easy to close business deals faster
What is your favorite aspect of this product?
Using HelloFax is straightforward It's fast to send and receive faxes. The software is affordable and setting it up is easy
What do you dislike most about this product?
I have no bad experiences using HelloFax
What recommendations would you give to someone considering this product?
I highly recommend HelloFax for businesses not only because it help any business go paperless but also because it's fast
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Ethan g.
- Role: Industry Specific Role
- Industry: Utilities
- Involvement: End User of Application
Submitted May 2022
Review on HelloFax.
Likeliness to Recommend
What differentiates HelloFax from other similar products?
It has God and excellent customer service. It is user friendly. It has simple interface.
What is your favorite aspect of this product?
Good and excellent customer service. It is easy to use
What do you dislike most about this product?
No dislike at the moment.
What recommendations would you give to someone considering this product?
I would recommend others to use the product.
Pros
- Helps Innovate
- Enables Productivity
- Respectful
- Client Friendly Policies
Hunner W.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2022
Perfect EFax Solution For Business
Likeliness to Recommend
What differentiates HelloFax from other similar products?
This product is unique in that it allows everyone in the business to send receive electronic fax seamlessly. It's easy to use, fast and affordable
What is your favorite aspect of this product?
I like that HelloFax is affordable It's readily available for use Accessing it as well as using and understanding it is easy Sending electronic fax is fast
What do you dislike most about this product?
No doubt HelloFax is the best because I haven't had any issues using it
What recommendations would you give to someone considering this product?
HelloFax is the best you can get for your business. It's affordable, resourceful and easy to use
Pros
- Helps Innovate
- Reliable
- Unique Features
- Efficient Service