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HelloFax

Composite Score
7.9 /10
CX Score
8.3 /10
Category
HelloFax
7.9 /10

What is HelloFax?

By removing paper from the process, HelloFax has removed your need to own a fax machine. With HelloFax, everyone in your company can conveniently send and receive faxes online.

Company Details


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HelloFax Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HelloFax.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HelloFax?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Feature Ratings

Average 87

Inbound Fax Acceptance

90

Optical Character Recognition

88

Content Management

88

Multi-Sourced Fax

87

Multi-Page Support

87

Outbound Fax Transmission

84

Vendor Capability Ratings

Average 90

Product Strategy and Rate of Improvement

93

Business Value Created

92

Ease of Data Integration

91

Ease of IT Administration

91

Quality of Features

90

Breadth of Features

89

Availability and Quality of Training

89

Ease of Customization

89

Vendor Support

87

Ease of Implementation

87

Usability and Intuitiveness

87

HelloFax Reviews

Zachariah W.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Perfect eFax Solution For Business

Likeliness to Recommend

9 /10

What differentiates HelloFax from other similar products?

What makes HelloFax unique is that it's fast. It's easy to use and makes sending and receiving online fax easy

What is your favorite aspect of this product?

Deploying and using HelloFax is easy. The Software is available for use to everyone in our company. It saves time. It's effective

What do you dislike most about this product?

No complaints using HelloFax

What recommendations would you give to someone considering this product?

HelloFax offers the best or nothing when it comes to eFax. It's affordable and gets the work done. I recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Baran o.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

HelloFax reviews

Likeliness to Recommend

10 /10

What differentiates HelloFax from other similar products?

It saves time on starting it. It focuses on faxing only

What is your favorite aspect of this product?

It keeps faxing tasks simple

What do you dislike most about this product?

I have no negative feedback

What recommendations would you give to someone considering this product?

I would recommend others to use it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

Kaniaru W.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

An Easy, Fast and Secure Way to Send Faxes

Likeliness to Recommend

9 /10

What differentiates HelloFax from other similar products?

With HelloFax, sending and receiving faxes is easy and this reduces the need to handle lot's of paper. In a nutshell, the business goes paperless

What is your favorite aspect of this product?

Using this efax software is straightforward. I like that the product is affordable and any business will afford it. I love the thought of going paperless. Sending faxes is not only easy but also fast and secure

What do you dislike most about this product?

No regrets using HelloFax. It's the best I have used so far.

What recommendations would you give to someone considering this product?

If you're looking forward to deploying an eFax software, try HelloFax as we have used it successfully. It's cost effective

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service
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