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HID Access Control Logo
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HID Global Corporation

HID Access Control

Composite Score
7.3 /10
CX Score
7.3 /10
Category
HID Access Control
7.3 /10

What is HID Access Control?

HID Global provides solutions for access control systems for secure physical access, network login, and safeguarding assets.

Company Details


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HID Access Control Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HID Access Control?

0% Negative
22% Neutral
78% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Cons

  • Less Performance Enhancing

Feature Ratings

Average 85

Manual Key Override

91

Scheduled Access Times

91

Remote Permanent Granting Removal of Door Access

91

Continuous Power

91

Integration With Other Security Systems

85

Audit of Entry Times by Specific Individuals

85

Battery Backup

84

Intrusion Alarm Integration

83

Access Control Via Keypad Access Card or Biometrics

81

Remote Door on Demand Lock Unlock

81

Support for Automatic Door Openers

69

Vendor Capability Ratings

Average 83

Ease of Customization

91

Availability and Quality of Training

89

Breadth of Features

86

Ease of Implementation

86

Product Strategy and Rate of Improvement

86

Usability and Intuitiveness

83

Business Value Created

81

Vendor Support

81

Ease of Data Integration

76

Ease of IT Administration

76

Quality of Features

76

HID Access Control Reviews

Ritanshu k.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

"Great functionality, but lacks mobile integration

Likeliness to Recommend

8 /10

What differentiates HID Access Control from other similar products?

HID Access Control stands out from similar products due to several key differentiators: Comprehensive Solutions: HID offers a wide range of access control solutions, from traditional card-based systems to mobile access and biometric options, providing flexibility for various needs. Strong Brand Reputation: With decades of experience in the industry, HID is known for reliability and innovation, which builds trust among users. Seamless Integration: HID systems integrate easily with existing security infrastructures and various third-party systems, allowing for a unified security approach.

What is your favorite aspect of this product?

One of the standout aspects of HID Access Control is its mobile access capability. The ability for users to manage their access credentials directly from their smartphones not only enhances convenience but also aligns with modern expectations for security and ease of use. This feature allows for quick updates and real-time access management, making it an excellent choice for both administrators and users.

What do you dislike most about this product?

One common drawback of HID Access Control is its cost. The system can be on the pricier side compared to some competitors, which might be a barrier for smaller businesses or organizations with limited budgets. Additionally, some users have noted that the installation and setup process can be complex, requiring professional assistance, which can add to the overall expense

What recommendations would you give to someone considering this product?

If you're considering HID Access Control, here are some recommendations: Assess Your Needs: Evaluate your specific security requirements and determine what features are essential for your organization, such as mobile access, biometric options, or integration with other systems. Budget Considerations: Be prepared for the investment. Factor in not only the initial costs but also ongoing expenses for maintenance and support. Seek Professional Installation: Given the complexity of the system, consider hiring certified professionals for installation to ensure everything is set up correctly and efficiently.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Respectful

Cons

  • Wastes Time
  • Under Delivered
  • Less Performance Enhancing

Rabi Bhushan P.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use, but a bit pricey.

Likeliness to Recommend

10 /10

What differentiates HID Access Control from other similar products?

Good software to manage the door and user controls

What is your favorite aspect of this product?

Ease of implementation

What do you dislike most about this product?

Manual inveterate

What recommendations would you give to someone considering this product?

Yes you can go for this product

Pros

  • Fair
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Bruno L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy to use, but a bit pricey.

Likeliness to Recommend

9 /10

What differentiates HID Access Control from other similar products?

Nothing to inform about it

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

nothing to add

What recommendations would you give to someone considering this product?

nothing to add

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
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