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HID Global Corporation

HID Access Control

Composite Score

7.5 /10

CX Score

7.7 /10

11 Reviews Write a Review

What is HID Access Control?

HID Global provides solutions for access control systems for secure physical access, network login, and safeguarding assets.

Company Details

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HID Access Control Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 91%
Negotiation and Contract:: 91%
Conflict Resolution:: 98%
Strategy & Innovation:: 94%
Service Experience:: 94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HID Access Control?

0% Negative

11% Neutral

89% Positive

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

Feature Ratings

Average 83

Manual Key Override

Integration With Other Security Systems

Continuous Power

Scheduled Access Times

Remote Permanent Granting Removal of Door Access

Intrusion Alarm Integration

Access Control Via Keypad Access Card or Biometrics

Remote Door on Demand Lock Unlock

Battery Backup

Audit of Entry Times by Specific Individuals

Support for Automatic Door Openers

Vendor Capability Ratings

Average 82

Availability and Quality of Training

Ease of Customization

Ease of Implementation

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Ease of Data Integration

Quality of Features

HID Access Control Reviews

Kenny S.

Role: Finance
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

“Reliable, Secure, and Innovative Access Control

Likeliness to Recommend

10 /10

What differentiates HID Access Control from other similar products?

HID Global is a globally recognized leader in physical access control, with a strong reputation for innovation, reliability, and security. Their products are widely used in diverse industries, including government, healthcare, and enterprise sector

What is your favorite aspect of this product?

The quality and reliability is very innovative

What do you dislike most about this product?

Nothing it is great

What recommendations would you give to someone considering this product?

Reliability and accuracy is great

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Moyinoluwa A.

Role: Information Technology
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Ease of use

Likeliness to Recommend

8 /10

What differentiates HID Access Control from other similar products?

Ease of use and good customer support

What is your favorite aspect of this product?

Seamless use

What do you dislike most about this product?

Nothing so far. It's been all good

What recommendations would you give to someone considering this product?

They should get the product

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Damilare O.

Role: Information Technology
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2025

Easy to use

Likeliness to Recommend

8 /10

What differentiates HID Access Control from other similar products?

It's a more popular brand name with deeper history

What is your favorite aspect of this product?

Its ease of use

What do you dislike most about this product?

Nothing in particular

What recommendations would you give to someone considering this product?

Ensure to set it up with the vendor

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

HID Access Control

What is HID Access Control?

Company Details

Need Assistance?

HID Access Control Ratings

88 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love HID Access Control?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Manual Key Override Allow the ability for a person to use a physical key to access a secured door in exceptional circumstances.

Integration With Other Security Systems Integration with other security systems, such as Security Video Management Systems (VMS), fire monitoring systems, panic alarms, distress alarms.

Continuous Power Access panels are electrically powered via low-voltage wiring or Power-over-Ethernet (POE), for data network connected devices.

Scheduled Access Times Scheduling of access times for specific people or groups. For example, disallowing site access or door entry between certain hours in the night.

Remote Permanent Granting Removal of Door Access Ability to grant “permanent” access credentials to magnetic swipe cards and/or proximity cards, remotely.

Intrusion Alarm Integration Alerts for unauthorized access through a doorway such as "tailgating" i.e. following someone with authorized access.

Access Control Via Keypad Access Card or Biometrics Granting access by keypad code, magnetic swipe card, proximity card, biometrics, non-transferrable, auditing of entry by specific persons or account.

Remote Door on Demand Lock Unlock Ability for security to remotely lock or unlock a door on an on-demand, one-time basis.

Battery Backup Battery backup allows for continued access to keypad or access cards, in the event of a power outage.

Audit of Entry Times by Specific Individuals In tandem with the previous point, the ability to produce entry logs of persons who have “keyed in” or “swiped in”.

Support for Automatic Door Openers Support for automatic door openers, including accessible door mechanisms.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

HID Access Control Reviews

Kenny S.

“Reliable, Secure, and Innovative Access Control

Likeliness to Recommend

Pros

Moyinoluwa A.

Ease of use

Likeliness to Recommend

Pros

Damilare O.

Easy to use

Likeliness to Recommend

Pros

Title

Feature Ratings

Manual Key Override

Integration With Other Security Systems

Continuous Power

Scheduled Access Times

Remote Permanent Granting Removal of Door Access

Intrusion Alarm Integration

Access Control Via Keypad Access Card or Biometrics

Remote Door on Demand Lock Unlock

Battery Backup

Audit of Entry Times by Specific Individuals

Support for Automatic Door Openers

Vendor Capability Ratings

Availability and Quality of Training

Ease of Customization

Ease of Implementation

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Ease of Data Integration

Quality of Features