What is Highspot?
Highspot is the sales enablement platform that reps love. We empower companies to elevate customer conversations that drive strategic growth. Our intuitive platform combines intelligent content management, training, contextual guidance, customer engagement, and actionable analytics. Go-to-market teams use Highspot to deliver a unified buying experience that increases revenue, customer satisfaction, and retention.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Highspot?
Pros
- Reliable
- Enables Productivity
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales Collateral Management
Application Integration
Onboarding and Training
Collaboration
Intelligent Search
Multi Device Capability
Content Analytics and Scoring
Next-Best-Action Recommendations
Vendor Capability Ratings
Vendor Support
Quality of Features
Ease of Implementation
Business Value Created
Ease of Customization
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Highspot Reviews
Sam C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
A simple way to build trust with customers
Likeliness to Recommend
What differentiates Highspot from other similar products?
It was the best option we found in the market, taking into account the cost of your license and the set of tools that come with the Highspot platform, this platform has brought us great growth thanks to automate a large number of functions that at the time had to be done manually.
What is your favorite aspect of this product?
It is a platform with a relatively simple and intuitive interface. It has tools for secure storage that can be modified if necessary, and you can store files in multiple formats, including links to external websites. Highspot is a visual platform with several search options, though they are only effective if you remember a keyword for your need. We love being able to specifically gather content to send to a client and then see what content they have read and how much time they have spent on each page so that we can strategize for future conversations about the content sent to them.
What do you dislike most about this product?
One disappointment is that the Highspot platform does not have a social chat service where you can discuss a document, nor do I have the option to send a specific message to multiple people.
What recommendations would you give to someone considering this product?
Thanks to the tracking that we have been able to have of the users that go through our websites, we have implemented more efficient strategies that have brought more effective results. It is now okay with the file size sent to a client by email since we have the tools that Highspot gives us. In this way, we have greatly improved the interaction and communication with our clients and have had the opportunity to provide more meaningful and productive future business conversations.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
Beaux L.
- Role: Operations
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Apr 2023
A must for enablement!
Likeliness to Recommend
What differentiates Highspot from other similar products?
The variety of features ranging from the Pitch feature to the courses.
What is your favorite aspect of this product?
The course feature has been a delight to teach our team.
What do you dislike most about this product?
Nothing really, migrating over all the data.
What recommendations would you give to someone considering this product?
Make sure you have a variety of documents and data before considering.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Anddrew A.
- Role: Consultant
- Industry: Retail
- Involvement: End User of Application
Submitted Jan 2023
The ideal location for sales facilitation
Likeliness to Recommend
What differentiates Highspot from other similar products?
The issue is that consumers may find it challenging to stay current due to the volume of content they must manage and the nearly continual changes made to products, services, and general marketing content. Highspot assists by providing fresh content and minimizing the possibility of using out-of-date data. The tool was superb.
What is your favorite aspect of this product?
It has changed the way we presently view our onboarding programs in order to give scalable e-learning training. It takes a lot of work to create an e-learning course, but Highspot has made it simple with its drag-and-drop design tools. After a lesson is authorized, anyone can add it to their own custom course by using the lesson library that we decided to develop.
What do you dislike most about this product?
If there was a method to make pitches and other marketing materials more unique, that would be great. I also need to learn how to retrieve my pitches from their storage regions because I still don't understand how the user interface works.
What recommendations would you give to someone considering this product?
Of course, I advise using Highspot. This is a terrific approach to streamlining your sales process and determining when and how to devote more time to your clients or prospects. This is a fantastic approach to share with your team which material works and store content in the cloud. Organize your "Spots" from the start to ensure success!
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Inspires Innovation
