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Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
HootSuite

Hootsuite Social Media Management Enterprise

Composite Score
8.9 /10
CX Score
9.0 /10
Category
Hootsuite Social Media Management Enterprise
8.9 /10

What is Hootsuite Social Media Management Enterprise?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.

Company Details


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Awards & Recognition

Hootsuite Social Media Management Enterprise won the following awards in the Social Media Management - Enterprise category

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Hootsuite Social Media Management Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hootsuite Social Media Management Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

92 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hootsuite Social Media Management Enterprise?

4% Negative
8% Neutral
88% Positive

Pros

  • Respectful
  • Efficient Service
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 86

Social Media Channel Integration Inbound

89

Social Moderation and Workflow Management

89

Social Media Channel Integration Outbound

88

Social Post Archival

88

Campaign Execution

87

Social Asset Management

87

Dashboards and Visualization

87

Social Response Management

86

Contextual Analysis

84

Trend Analysis

84

Sentiment Analysis

83

Vendor Capability Ratings

Average 85

Ease of Implementation

89

Business Value Created

87

Availability and Quality of Training

86

Ease of IT Administration

86

Usability and Intuitiveness

85

Quality of Features

85

Vendor Support

84

Ease of Customization

84

Ease of Data Integration

84

Breadth of Features

84

Product Strategy and Rate of Improvement

83

Hootsuite Social Media Management Enterprise Reviews

Kelly S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Hootsuite Social Media, Trends, tips and tactics

Likeliness to Recommend

9 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Plan campaigns, fill content gaps, and speed project approval across teams. With Hootsuite, you don't just get software. You get a partner that truly understands change management and the effort needed to invest strategically in social media.

What is your favorite aspect of this product?

It has helped create a centralized content funnel that makes it easy for team members to select and share. With the dashboard it organizes all of the company's social networks very well and makes it easy to publish daily posts to keep the team updated.

What do you dislike most about this product?

Should provide a better, more integrated experience in the corporate ecosystem; sometimes the reach shown in the app is not accurate.

What recommendations would you give to someone considering this product?

Creates better businesses. Companies where people thrive in a diverse, equal and inclusive work environment. Where our products and services support and empower those who need them most. And where our work gives more to the planet than it takes from it.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Caring

Lucio A.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

managing a social network is easy with HootSuite

Likeliness to Recommend

10 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

what makes the difference is its capacity and its quality, we can have several social networks of which we can manage when we want and how we want and manage them, this is something that does not allow us to make all the similar pages

What is your favorite aspect of this product?

What most catches my attention and I like the most is that it serves to be able to coordinate the publications with a long time in advance, which gives me a margin to have better content and better time each time.

What do you dislike most about this product?

I don't like having to be correcting small publication errors which happen that the publications are duplicated and make me work again, it is something that could be corrected and thus avoid these errors, I could do it by hand but it is not the duty since they provide a service so I don't have to

What recommendations would you give to someone considering this product?

I sincerely recommend it because it is a service that has worked for me despite its errors, it is very fast, easy to use and several social networks can be synchronized and make our work easier with the passing of days of use, it is quite the service is useful, apart from that it has been in the market for a long time and is currently one of the best

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Kristina P.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Great for Scheduling

Likeliness to Recommend

10 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

A lot easier to use.

What is your favorite aspect of this product?

The ability to schedule posts ahead of time.

What do you dislike most about this product?

There isn't anything.

What recommendations would you give to someone considering this product?

It's very productive. Utilize the scheduling aspect.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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