Hootsuite Social Media Management Enterprise
What is Hootsuite Social Media Management Enterprise?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
92 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite Social Media Management Enterprise?
Pros
- Respectful
- Efficient Service
- Acts with Integrity
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Moderation and Workflow Management
Social Media Channel Integration Outbound
Social Post Archival
Campaign Execution
Social Asset Management
Dashboards and Visualization
Social Response Management
Contextual Analysis
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Customization
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Hootsuite Social Media Management Enterprise Reviews
Cy S.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2023
Easy to use, would like more innovative features
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
Variety of platform compatability
What is your favorite aspect of this product?
Everything all in one place
What do you dislike most about this product?
Similar to inexpensive competitor options
What recommendations would you give to someone considering this product?
Try it out and see if you find value
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Babatunde A.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: Initial Implementation
Submitted Dec 2023
Fantastic product to you
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
The difference is that hootsuite can be integrated to almost every social media platforms
What is your favorite aspect of this product?
Automation post,event and blog scheduling on it.
What do you dislike most about this product?
Unrelated AI features
What recommendations would you give to someone considering this product?
The best platform to use for every social entrepreneur
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Chris H.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Dec 2023
Occasionally unreliable
Likeliness to Recommend
What differentiates Hootsuite Social Media Management Enterprise from other similar products?
I think the ease of use and the data visualizations.
What is your favorite aspect of this product?
I like the calendar view a lot as well as the choice to pick multiple platforms to post on at one time.
What do you dislike most about this product?
I was having big issue with the reliability when it came to IG. We were able to post on FB fine but IG was something we had to start doing manually.
What recommendations would you give to someone considering this product?
I would take advantage of the free trial but also consider using Meta's business manager and use Hootsuite for X and LinkedIn.
Pros
- Enables Productivity
- Continually Improving Product
- Performance Enhancing
- Effective Service
Cons
- Less Reliable
