What is HubSpot Marketing Hub (Social)?
From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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Get AssistanceHubSpot Marketing Hub (Social) Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
3
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub (Social)?
Pros
- Respectful
- Trustworthy
- Reliable
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboards and Visualization
Social Media Channel Integration Outbound
Social Media Channel Integration Inbound
Campaign Execution
Social Moderation and Workflow Management
Trend Analysis
Social Asset Management
Social Response Management
Social Post Archival
Contextual Analysis
Sentiment Analysis
Vendor Capability Ratings
Quality of Features
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
HubSpot Marketing Hub (Social) Reviews
Linda Z.
- Role: Operations
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Sep 2023
One of the best choices you can make
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
It is pretty standard
What is your favorite aspect of this product?
None to mention
What do you dislike most about this product?
Cost is he hardest part
What recommendations would you give to someone considering this product?
Take your time and weigh all the benefits
Pros
- Altruistic
- Acts with Integrity
- Friendly Negotiation
- Helps Innovate
Hilary B.
- Role: Human Resources
- Industry: Media
- Involvement: End User of Application
Submitted Sep 2023
Invaluable for any type of advertising activity
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
The HubSpot Marketing Hub helps me with everything from email marketing to social media management. HubSpot helps me analyze campaigns and customer lifecycle stages so that I can continually refine my marketing efforts.
What is your favorite aspect of this product?
Hubspot's amazing email workflows and dynamic HTML templates make it a useful tool for advertising email campaigns with large numbers of contacts.
What do you dislike most about this product?
More reporting visualization is required to present marketing strategy, lead performance, etc., and etl principles for data segmentation and d-duping must be migrated.
What recommendations would you give to someone considering this product?
A fantastic cloud-based setting for planning and creating campaigns, content, SEO, and email marketing. It provides detailed reporting on campaign metrics including open rate and click-through rate.
Pros
- Reliable
- Trustworthy
- Friendly Negotiation
- Helps Innovate
Ujunwa O.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Sep 2023
I love it!
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
Hubspot makes it easy to track my social media activities and helps me with content strategy.
What is your favorite aspect of this product?
My favorite aspect of HubSpot Marketing Hub is its ability to track social media efforts in the context of marketing strategy.
What do you dislike most about this product?
Its learning curve can be a bit steep for new users.
What recommendations would you give to someone considering this product?
Have a clear understanding of your goals, products and how they align with the pricing at Hubspot.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
