What is HubSpot Marketing Hub (Social)?
From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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Get AssistanceHubSpot Marketing Hub (Social) Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
3
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub (Social)?
Pros
- Respectful
- Trustworthy
- Reliable
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboards and Visualization
Social Media Channel Integration Outbound
Social Media Channel Integration Inbound
Campaign Execution
Social Moderation and Workflow Management
Trend Analysis
Social Asset Management
Social Response Management
Social Post Archival
Contextual Analysis
Sentiment Analysis
Vendor Capability Ratings
Quality of Features
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
HubSpot Marketing Hub (Social) Reviews
Petr H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2023
Streamlines marketing and sales operations for us
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
All-in-one Platform: HubSpot is an all-in-one platform that offers a suite of tools and resources for inbound marketing, sales, and customer service, which means businesses can manage all their operations in one place.
What is your favorite aspect of this product?
Free Tools: HubSpot offers a range of free tools, such as CRM, email marketing, and lead generation
What do you dislike most about this product?
More integrations: I would like to see additional integrations with third-party tools to streamline our workflows and improve productivity
What recommendations would you give to someone considering this product?
It was a big help for us, so I'm sure this tool will benefit others same as us!
Pros
- Respectful
- Reliable
- Enables Productivity
- Trustworthy
Cons
- Less Generous
- Under Delivered
- Less Friendly Negotiation
Hâdi K.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2023
minor bugs linger a long time, great tools though.
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
Customizable filtering options is great, graphs and data demonstration are way better than two other CRM that I used before.
What is your favorite aspect of this product?
It helps keep tracking of all of my work in one place with more-than-I-need data.
What do you dislike most about this product?
Data snych is quite lagged and email template creating/sending tool bugs a lot.
What recommendations would you give to someone considering this product?
I don't know the price for this product but it probably worths it :)
Pros
- Respectful
- Reliable
- Enables Productivity
- Caring
Cons
- Inhibits Innovation
- Less Inspiring
Chandan Y.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
One of the Best Social Media Marketing Platform
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
It is a popular alternative for social media marketing because to its integrated platform, comprehensive capabilities, user-friendly design.
What is your favorite aspect of this product?
user-friendly design and customised reporting tools.
What do you dislike most about this product?
i don't have any dislikes
What recommendations would you give to someone considering this product?
Its one of the best tool in the market go for it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
