What is HubSpot Marketing Hub (Social)?
From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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Get AssistanceHubSpot Marketing Hub (Social) Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
3
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub (Social)?
Pros
- Respectful
- Trustworthy
- Reliable
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboards and Visualization
Social Media Channel Integration Outbound
Social Media Channel Integration Inbound
Campaign Execution
Social Moderation and Workflow Management
Trend Analysis
Social Asset Management
Social Response Management
Social Post Archival
Contextual Analysis
Sentiment Analysis
Vendor Capability Ratings
Quality of Features
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
HubSpot Marketing Hub (Social) Reviews
Alex F.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
Mission critical software w/ insane capability
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
Easy to use, great dashboards, phenomenal support, and easy data integrations.
What is your favorite aspect of this product?
Visibility into our company's success.
What do you dislike most about this product?
Can be a bit difficult to learn.
What recommendations would you give to someone considering this product?
Take the time to learn Hubspot fully...
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Kevin P.
- Role: Consultant
- Industry: Technology
- Involvement: Vendor Selection and Purchasing
Submitted Mar 2023
Great product, saves tremendous amount of time
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
Reputation of past customer reviews.
What is your favorite aspect of this product?
Capability to automate.
What do you dislike most about this product?
Changes very often, requires updates to automation.
What recommendations would you give to someone considering this product?
Be ready to automate your posts, however be ready to update automation abilities as platform changes.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Nicholas W.
- Role: C-Level
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Mar 2023
Easy to use, but not the most robust.
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
HubSpot Marketing Hub (Social) is an add on portion of the overall Hubspot program. It supports all of your other marketing campaign needs as you tie them into Social Media campaigns.
What is your favorite aspect of this product?
The training offerings on how to utilize the product to its fullest potential.
What do you dislike most about this product?
I think it could be even more robust and have more options than some of its competitors.
What recommendations would you give to someone considering this product?
If you are looking to utilize your marketing tools more and expand your social media abilities this is a great add on program to start with and it ties into the rest of the Hubspot system.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Respectful
Cons
- Less Generous
- Under Delivered
