What is HubSpot Marketing Hub (Social)?
From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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Get AssistanceHubSpot Marketing Hub (Social) Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
3
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub (Social)?
Pros
- Respectful
- Trustworthy
- Reliable
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboards and Visualization
Social Media Channel Integration Outbound
Social Media Channel Integration Inbound
Campaign Execution
Social Moderation and Workflow Management
Trend Analysis
Social Asset Management
Social Response Management
Social Post Archival
Contextual Analysis
Sentiment Analysis
Vendor Capability Ratings
Quality of Features
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
HubSpot Marketing Hub (Social) Reviews
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Apr 2021
Pay for features - not always worth it
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Productive
- Commodity Features
- Less Efficient Service
Harshini H.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
Creative product. Makes life easier
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
Free CRM. Hubspot provides free CRM as they are standalone. While the CRM is connected with the marketing Hub it makes it easier for the employees to work on it.
What is your favorite aspect of this product?
Workflows. It is very to work on this. Automating makes life simple. These workflows makes it easy to automate activities. Reduce the time and effort while the work is done. It also provides better experience on the end user perspective
What do you dislike most about this product?
Enterprise plan is slightly premium pricing. A bit expensive.
What recommendations would you give to someone considering this product?
Hubspot has everything in one platform. CRM is free and the organisation can integrate and work with all the departments. Share information across all the departments. Single shared platform. Highly recommend.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
ELLA L.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2021
An Asset For Marketting As A Platform.
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
They include CRM integration. Easy to use.
What is your favorite aspect of this product?
The platform has helped us to create a presence online and so enabled us to be known as a brand. We are able to convert traffic into prospect leads that we are able to also track. The A/B testing is amazing and they also offer great analytics. The templates offered for websites and emails and landing pages are appealing. There are feartures for marketting automation. Social media marketing options are many.
What do you dislike most about this product?
The emails do not allow one to send to more. The blogs editor have an undo function that is not so reliable.
What recommendations would you give to someone considering this product?
Hubspot marketting hub (social) is an amazing platform to use when you want to gain a social media presence that potentially leads to having traffic and prospect leads. This platform will help you boost your brand in terms of sales and presence. I highly recommend it.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
