What is HubSpot Marketing Hub (Social)?
From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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Get AssistanceHubSpot Marketing Hub (Social) Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
3
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub (Social)?
Pros
- Respectful
- Trustworthy
- Reliable
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboards and Visualization
Social Media Channel Integration Outbound
Social Media Channel Integration Inbound
Campaign Execution
Social Moderation and Workflow Management
Trend Analysis
Social Asset Management
Social Response Management
Social Post Archival
Contextual Analysis
Sentiment Analysis
Vendor Capability Ratings
Quality of Features
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
HubSpot Marketing Hub (Social) Reviews
Diksha S.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Mar 2024
Go to tool for Social Media Marketers
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
Shared Inbox features are different and I didn't found it in other platforms.
What is your favorite aspect of this product?
I adore the special features like shared inbox and social Media Management
What do you dislike most about this product?
Use of more AI can be a good opportunity to grow the tool.
What recommendations would you give to someone considering this product?
To use this tool to follow the trend AI-powered social post generators and quickly publish content directly on social media platforms like LinkedIn, Facebook, Instagram, and X.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Sheeba T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
All-in-One Solution for Marketing
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
The insights and analytics are in detail. This is very important in our Marketing Strategy. It helps in growing business and managing our customers.
What is your favorite aspect of this product?
The convenience that a lot of essentials of Marketing are found in one place is my favorite aspect.
What do you dislike most about this product?
The import of contact lists is troublesome.
What recommendations would you give to someone considering this product?
It is an important tool for a marketer. In the world of digital marketing if Hubspot is not on your list then you are missing a big thing. Many features will help in automation and make you more efficient.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kevin A.
- Role: C-Level
- Industry: Entertainment
- Involvement: End User of Application
Submitted Feb 2024
Easy and Industry Standard
Likeliness to Recommend
What differentiates HubSpot Marketing Hub (Social) from other similar products?
I think since they have been doing this for awhile it makes them stan out in support and features. Since realibility is very key for my business we find that new softwares don't have the same level of support and key intergrations.
What is your favorite aspect of this product?
It's ease of use is the best part. Any aspect of social management you might not know they have video tutorials and I love their newsletters!
What do you dislike most about this product?
The cost seems extremely high for what you get. Since there are others its worth trying the free account first and going from there.
What recommendations would you give to someone considering this product?
Like I mentioned before making sure you see what features work with other softwares that you may use. Since this is a one of many type of software the capabilities the key to making sure it works with everyone!
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Reliable
