Hygraph Customer Reviews 2024

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Hygraph

Composite Score

7.5 /10

CX Score

7.8 /10

33 Reviews Write a Review

What is Hygraph?

Hygraph is a headless CMS powering content for mission-critical applications that helps you build limitless solutions rapidly with its GraphQL-native API-first approach. With Hygraph, you can manage your content, unify all your sources, and deliver content anywhere and overcome content silos with true composability.

Company Details

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Awards & Recognition

Hygraph won the following awards in the Content Marketing category

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0 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Conflict Resolution

2023

1 Top Rated Capabilities

0 Top Rated Features

2023

Hygraph Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hygraph.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hygraph?

0% Negative

3% Neutral

97% Positive

Pros

Trustworthy
Fair
Helps Innovate
Continually Improving Product

Feature Ratings

Average 84

Editorial Workflow

Web Experience Management Integration

Content Creation

Content Storage

Content Curation / Library Controls

Content Optimization

Multi-Channel Distribution

Content Campaign Management

Personalization/Audience Targeting

DAM (Digital asset management) Integration

Editorial Calendar

Vendor Capability Ratings

Average 80

Vendor Support

Business Value Created

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Hygraph Reviews

Nick R.

Role: Information Technology
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2021

Takes a bit to learn, but fantastic once you have!

Likeliness to Recommend

9 /10

What differentiates Hygraph from other similar products?

For a static website it's fantastic as they have a very competitive entrance product that suits all you need.

What is your favorite aspect of this product?

Allows our customers to manage and own their own content

What do you dislike most about this product?

Some things are a bit clunky and we need to use the API

What recommendations would you give to someone considering this product?

Spend some time learning how to use it - you won't get it right first time, but don't worry!

Pros

Performance Enhancing
Enables Productivity
Helps Innovate
Continually Improving Product

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Oct 2021

Very Easy to use, understand and implement

Likeliness to Recommend

8 /10

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Efficient Service

Role: C-Level
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2021

Fantastic product!

Likeliness to Recommend

9 /10

Pros

Trustworthy
Effective Service
Respectful
Acts with Integrity

Latest Research

Hygraph

What is Hygraph?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

Hygraph Ratings

87 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Hygraph?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Editorial Workflow The ability to move content through a structured, automated workflow process (i.e. intake content from create applications, and move to specific folders.

Web Experience Management Integration The ability to integrate with dedicated Web Experience Management platforms (either in the vendor's own product portfolio, or with 3rd party solutions).

Content Creation Provides tools for creating content to be used and shared on the platform.

Content Storage The ability to store various content assets (including text, photos and video) in a defined, structured repository.

Content Curation / Library Controls The ability to curate content through tagging and metadata management, as well as library services (such as version control).

Content Optimization The ability to dynamically optimize content deployed to certain channels (web, mobile, social) using customer profiles.

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

Content Campaign Management The ability to deploy specific collateral or assets from the system to feed multi-channel marketing campaigns.

Personalization/Audience Targeting The ability to display certain content types in a given channel endpoint based on audience demographics (known profile) or traffic attributes (unknown profile).

DAM (Digital asset management) Integration The ability to integrate with dedicated Digital Asset Management Platforms.

Editorial Calendar The ability to create a common calendar view on when certain content assets will be published to customer-facing properties.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Hygraph Reviews

Nick R.

Takes a bit to learn, but fantastic once you have!

Likeliness to Recommend

Pros

Very Easy to use, understand and implement

Likeliness to Recommend

Pros

Fantastic product!

Likeliness to Recommend

Pros

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Title

Feature Ratings

Editorial Workflow

Web Experience Management Integration

Content Creation

Content Storage

Content Curation / Library Controls

Content Optimization

Multi-Channel Distribution

Content Campaign Management

Personalization/Audience Targeting

DAM (Digital asset management) Integration

Editorial Calendar

Vendor Capability Ratings

Vendor Support

Business Value Created

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Customization

Ease of Data Integration

Availability and Quality of Training