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IBM Maximo IT Logo Award Winner Product Badge
IBM Maximo IT Logo Award Winner Product Badge
IBM

IBM Maximo IT

Composite Score
8.4 /10
CX Score
8.6 /10

What is IBM Maximo IT?

Keep critical assets operating at maximum efficiency with Maximo and IoT

Company Details


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Awards & Recognition

IBM Maximo IT won the following awards in the IT Asset Management - Enterprise category

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IBM Maximo IT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Maximo IT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

Up 1
Since last award

86 Satisfaction of Cost Relative to Value

Up 2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
91%
Negotiation and Contract:
83%
Conflict Resolution:
90%
Strategy & Innovation:
87%
Service Experience:
88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Maximo IT?

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3% Negative
6% Neutral
91% Positive

Pros

  • Acts with Integrity
  • Respectful
  • Inspires Innovation
  • Security Protects

Feature Ratings

Average 80

Data Import Export and Aggregation

83

End to End Lifecycle Management

83

Data Center Analytics

79

Analytics and Reporting

79

Decentralized Management

79

Integrated Discovery

79

Vendor Capability Ratings

Average 83

Ease of IT Administration

86

Quality of Features

84

Business Value Created

83

Availability and Quality of Training

83

Ease of Implementation

83

Vendor Support

82

Ease of Data Integration

82

Ease of Customization

82

Breadth of Features

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

IBM Maximo IT Reviews

Nina B.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Easy to use, can improve to be more flexible

Likeliness to Recommend

7 /10

What differentiates IBM Maximo IT from other similar products?

It’s a stable and versatile platform

What is your favorite aspect of this product?

No outages

What do you dislike most about this product?

Not very flexible sometimes

What recommendations would you give to someone considering this product?

Work with IBM to customize

Pros

  • Client's Interest First
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Waseem A.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2020

Amazing product

Likeliness to Recommend

8 /10

What differentiates IBM Maximo IT from other similar products?

It's integration with the internal systems

What is your favorite aspect of this product?

The effectiveness and ease of use

What do you dislike most about this product?

Nothing specific

What recommendations would you give to someone considering this product?

The best software available out there

Pros

  • Fair
  • Altruistic
  • Client's Interest First
  • Generous Negotitation
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2020

Best in the field (and it's not even close)

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service
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