
What is IBM Maximo IT?
Keep critical assets operating at maximum efficiency with Maximo and IoT
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
Up
1
Since last award
86 Satisfaction of Cost Relative to Value
Up
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 89%
- Negotiation and Contract:
- 82%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 87%
- Service Experience:
- 87%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love IBM Maximo IT?
Pros
- Respectful
- Inspires Innovation
- Acts with Integrity
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Import Export and Aggregation
End to End Lifecycle Management
Decentralized Management
Integrated Discovery
Analytics and Reporting
Data Center Analytics
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Availability and Quality of Training
Business Value Created
Ease of Customization
Vendor Support
Ease of Data Integration
Ease of Implementation
Product Strategy and Rate of Improvement
Breadth of Features
Usability and Intuitiveness
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IT Service Management - Enterprise
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Enterprise Asset Management
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IBM Maximo IT Reviews

Varun U.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Predictive Powerhouse - IBM Maximo
Likeliness to Recommend
What differentiates IBM Maximo IT from other similar products?
It offers the standard maintenance management system like inventory control which helps the user to easily work with it. It is easy to use, implement and integrate which makes it more effective.
What is your favorite aspect of this product?
The favourite thing according to me is its integration capabilities which helps the user to integrate with other enterprise software system which provides more and clear view of streamline workflow and assets data.
What do you dislike most about this product?
There is no such thing that I consider to be dislike but the cost of software is bit expensive which can make other enterprise difficult to opt for this.
What recommendations would you give to someone considering this product?
I would recommend people to use IBM Maximo as it is easy to use, flexible and can be customised easily. It is easy to integrate and implement which makes it more efficient. Also it's integration capabilities will helps users to connect with other business software
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Prajual P.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2023
IBM Control Desk - Simplifying IT Service Mastery
Likeliness to Recommend
What differentiates IBM Maximo IT from other similar products?
IBM Control Desk is really cool because it works like a helper that follows a set of smart rules called ITIL. These rules are like a guidebook that helps us manage IT services in a clear and organised way.
What is your favorite aspect of this product?
The self-service portal is like a helpful tool that lets users ask for help or tell about problems by themselves. This makes things easier for them and takes some tasks off the IT team's hands.
What do you dislike most about this product?
To keep IBM Control Desk working well, it needs regular check-ups and updates. This might mean extra work for the IT team.
What recommendations would you give to someone considering this product?
Look at what other people have said about using IBM Control Desk. Their experiences can give you a better idea of how good it is and help you decide if it's right for you.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Caring
- Role: Information Technology
- Industry: Insurance
- Involvement: End User of Application
Submitted Aug 2023
Does not pull in data from cloud service providers
Likeliness to Recommend
Pros
- Respectful
- Security Protects
- Helps Innovate
- Trustworthy
Cons
- Slower Product Innovation
- Commodity Features
- Less Efficient Service