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IBM Maximo IT Logo Award Winner Product Badge
IBM Maximo IT Logo Award Winner Product Badge
IBM

IBM Maximo IT

Composite Score
8.4 /10
CX Score
8.6 /10

What is IBM Maximo IT?

Keep critical assets operating at maximum efficiency with Maximo and IoT

Company Details


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Awards & Recognition

IBM Maximo IT won the following awards in the IT Asset Management - Enterprise category

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IBM Maximo IT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Maximo IT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

Up 1
Since last award

86 Satisfaction of Cost Relative to Value

Up 2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
91%
Negotiation and Contract:
83%
Conflict Resolution:
90%
Strategy & Innovation:
87%
Service Experience:
88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Maximo IT?

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3% Negative
6% Neutral
91% Positive

Pros

  • Acts with Integrity
  • Respectful
  • Inspires Innovation
  • Security Protects

Feature Ratings

Average 80

Data Import Export and Aggregation

83

End to End Lifecycle Management

83

Data Center Analytics

79

Analytics and Reporting

79

Decentralized Management

79

Integrated Discovery

79

Vendor Capability Ratings

Average 83

Ease of IT Administration

86

Quality of Features

84

Business Value Created

83

Availability and Quality of Training

83

Ease of Implementation

83

Vendor Support

82

Ease of Data Integration

82

Ease of Customization

82

Breadth of Features

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

IBM Maximo IT Reviews

Shaharyar Y.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

Fantastic on the level of customisation it provide

Likeliness to Recommend

6 /10

What differentiates IBM Maximo IT from other similar products?

It provides vast level of integration and application level customisation

What is your favorite aspect of this product?

I love the way we can customise the internal application level components, it’s BIRT/Cognos reporting and it’s workflows.

What do you dislike most about this product?

Asset discovery when integrate with other products and it’s resource hungriness

What recommendations would you give to someone considering this product?

For service desk, incident and problem management, approval, form base customisation this products I sgreat

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Caring
  • Charges for Enhancements

Shashwat J.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Robust Asset Management, But Interface Feels Outda

Likeliness to Recommend

8 /10

What differentiates IBM Maximo IT from other similar products?

Comprehensive Asset Management, Integration Capabilities:

What is your favorite aspect of this product?

My favorite aspect of IBM Maximo IT is its comprehensive asset lifecycle management. It excels at tracking and managing assets from procurement to retirement, with detailed configurations, maintenance scheduling, and real-time monitoring.

What do you dislike most about this product?

The biggest drawback of IBM Maximo IT is its outdated and complex user interface. It often feels unintuitive, with a steep learning curve that can slow down new users. Navigation and task execution sometimes require too many steps, and performance can lag under heavy use.

What recommendations would you give to someone considering this product?

Ensure You Have a Skilled Team, Consider Total Cost of Ownership

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Jose E.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to use ad implement

Likeliness to Recommend

9 /10

What differentiates IBM Maximo IT from other similar products?

IBM Maximo provides tailored solutions for various industries, including manufacturing, energy and utilities, transportation, and more

What is your favorite aspect of this product?

its Advanced analytics and AI integration

What do you dislike most about this product?

COmplexity

What recommendations would you give to someone considering this product?

Read docs and ask for support if needed

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Effective Service
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