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IBM Sterling Supply Chain Business Network Logo
IBM Sterling Supply Chain Business Network Logo
IBM

IBM Sterling Supply Chain Business Network

Composite Score
7.7 /10
CX Score
7.9 /10
Category
IBM Sterling Supply Chain Business Network
7.7 /10

What is IBM Sterling Supply Chain Business Network?

IBM Sterling® Supply Chain Business Network is a trusted, scalable business-to-business network that helps automate and orchestrate your supply chain processes and partner collaboration on a single cloud-based platform.

Company Details


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Awards & Recognition

IBM Sterling Supply Chain Business Network won the following awards in the Supply Chain Management category

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IBM Sterling Supply Chain Business Network Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Sterling Supply Chain Business Network.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

5
Since last award

97 Plan to Renew

6
Since last award

73 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Sterling Supply Chain Business Network?

0% Negative
4% Neutral
96% Positive

Pros

  • Enables Productivity
  • Effective Service
  • Security Protects
  • Helps Innovate

Feature Ratings

Average 83

Order Management

89

Shipping Management

86

Customer Service

85

Inventory Management

84

Manufacturing Planning and Production

84

Returns Management

84

Supplier Management

84

Warehouse Management

84

Demand Planning

81

Procurement Management

79

Transportation Management

77

Vendor Capability Ratings

Average 80

Quality of Features

83

Ease of Customization

82

Ease of Data Integration

81

Vendor Support

80

Ease of Implementation

80

Ease of IT Administration

80

Business Value Created

79

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

78

Breadth of Features

76

Availability and Quality of Training

76

IBM Sterling Supply Chain Business Network Reviews

Hazel M.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Productive Supply Control Avenue

Likeliness to Recommend

9 /10

What differentiates IBM Sterling Supply Chain Business Network from other similar products?

IBM Sterling has a perfect supply enhancement structures.

What is your favorite aspect of this product?

IBM Sterling is resourceful in enriching transportation and supply.

What do you dislike most about this product?

IBM Sterling is confined to increase the proficiency of the supply process.

What recommendations would you give to someone considering this product?

IBM Sterling has credible options for supply control.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Carmen F.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Powerful business networking product

Likeliness to Recommend

8 /10

What differentiates IBM Sterling Supply Chain Business Network from other similar products?

I have not used similar supply chain product in our organization.

What is your favorite aspect of this product?

It connects the company with the most reliable global merchants. IBM Sterling Supply Business Network chain provides secure online infrastructure that secures the organization data from malware attacks.

What do you dislike most about this product?

I have not disliked anything from the performance of this tool.

What recommendations would you give to someone considering this product?

We have achieved the best services from our suppliers and engaged effectively with our business partners using this application. The set business objectives have been achieved and I recommend it to others.

Pros

  • Reliable
  • Caring
  • Saves Time
  • Altruistic

Janet J.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2020

Ideal Supply Management Service

Likeliness to Recommend

10 /10

What differentiates IBM Sterling Supply Chain Business Network from other similar products?

IBM Supply monitors all the necessary processes that focuses on sales and purchasing, making sure there is transparency and efficiency in all the proceeds. Again, IBM Supply has a well connected network with other IBM software, making the tool more effective.

What is your favorite aspect of this product?

IBM Supply makes sales and purchasing processes efficient and erro free. Again, the nature of the business operations are all addressed since IBM Supply is flexible and allows us to run most of the business activities. And the team from IBM is knowledgeable.

What do you dislike most about this product?

IBM Supply is so ideal, with all performance abilities, but I however dislike the extra costs or substantial amount of finances required. I think the developer could offer the application in a fair fee, which will be an easy task for investors

What recommendations would you give to someone considering this product?

Having a supportive approach on matters that relates to supply and management is a great thing, which IBM Supply has made companies and even entrepreneurs have. The secret is only subscription and have the full support.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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