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What is iCIMS Talent Cloud?

iCIMS is the talent cloud company that empowers organizations to attract, engage, hire, and advance the right talent that builds a diverse, winning workforce. iCIMS accelerates transformation for a community of approximately 4,000 customers, including 40 percent of the Fortune 100. The iCIMS Talent Cloud delivers enterprise hiring solutions across every stage of the talent journey.

Company Details


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iCIMS Talent Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on iCIMS Talent Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

86 Plan to Renew

67 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+62 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love iCIMS Talent Cloud?

10% Negative
18% Neutral
72% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Security Protects
  • Helps Innovate

Cons

  • Under Delivered
  • Less Effective Service
  • Vendor Friendly Policies

Feature Ratings

Average 75

Requisitions

81

Templated Communications

80

Job Board Integration

78

Employee Employer Portal

76

Onboarding Document Management

75

HRIS Integration

74

Pre-Screening Pre-Qualification

74

Recruitment Scheduling

73

Candidate Pipeline Management

72

Analytics and Reporting

69

Vendor Capability Ratings

Average 73

Breadth of Features

78

Product Strategy and Rate of Improvement

76

Ease of Implementation

75

Availability and Quality of Training

74

Business Value Created

74

Vendor Support

74

Quality of Features

74

Ease of Data Integration

71

Ease of Customization

70

Ease of IT Administration

69

Usability and Intuitiveness

68

iCIMS Talent Cloud Reviews

Shayna O.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

Had to switch to another vendor due to HRIS/CS

Likeliness to Recommend

7 /10

What differentiates iCIMS Talent Cloud from other similar products?

Recruiting/Onboarding in one place with bulk downloads for paperwork

What is your favorite aspect of this product?

The system is set up really great for recruiting and onboarding

What do you dislike most about this product?

HRIS integration and the support from the product

What recommendations would you give to someone considering this product?

Make sure you ask every question possible during the sales pitch. If you sign a contract, see if you are able to get out of it at any time. ICIMS is great when you first launch, but customer service and communication drops once you have issues.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Reliable
  • Less Effective Service
  • Less Caring

Lauren R.

  • Role: Human Resources
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Fantastic recruiting and talent management system

Likeliness to Recommend

10 /10

What differentiates iCIMS Talent Cloud from other similar products?

iCims has great reporting capabilities compared to our internal system we were using and allows us all to see the full picture on candidate profiles at all times.

What is your favorite aspect of this product?

The reporting on iCims gives us a lot more insight into real time numbers for our recruiting efforts. The dashboard also makes it easy to see where every candidate is at in the process.

What do you dislike most about this product?

Absolutely nothing so far. It is very user friendly and our whole team is so happy that we made the switch!

What recommendations would you give to someone considering this product?

You will not regret it! There’s a reason so many people are implementing it. It’s great!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mary V.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

Great for Recruiting & Onboarding.

Likeliness to Recommend

8 /10

What differentiates iCIMS Talent Cloud from other similar products?

iCIMS is an excellent recruiting platform. We moved from a very manual applicant tracking system, so iCIMS was a refreshing upgrade. It's mobile optimized, has strong reporting capabilities, and is very user friendly both for the company and candidates. We appreciate the partnerships and information we are provided from iCIMS. The support is also great. They are responsive and knowledgeable.

What is your favorite aspect of this product?

I liked that we could configure iCIMS to fit into our recruiting process. The plug-ins with our background screening and drug screening save us a ton of time, and iForms allowed us to move from paper applications to e-signature. We will never outgrow iCIMS with all of the technology it allows us to use to make the candidate experience better.

What do you dislike most about this product?

I dislike the limited configuration abilities on the admin end. I would like to be able to create my own formula fields. I also wish formula fields could display without using a report. I also think that iCIMS could work more on security. I also wish we could manager our own seats without escalating it to support. I wish there was a more concise way to calculate metrics, the last in filter is not sufficient.

What recommendations would you give to someone considering this product?

If you're looking for a system that is highly configurable and raises your game in talent acquisition by allowing you to provide a superior candidate experience, then you should strongly consider iCIMS.

Pros

  • Performance Enhancing
  • Effective Service
  • Client's Interest First
  • Transparent

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