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Ideagen

Ideagen Huddle

Composite Score

8.1 /10

CX Score

8.4 /10

39 Reviews Write a Review

What is Ideagen Huddle?

Ideagen Huddle delivers a bespoke document-centric experience to regulated collaboration. Bring your people, content, and actions together.

Company Details

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Awards & Recognition

Ideagen Huddle won the following awards in the Document Management category

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8 Top Rated Capabilities

5 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

9 Top Rated Capabilities

4 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Ideagen Huddle Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ideagen Huddle.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ideagen Huddle?

1% Negative

0% Neutral

99% Positive

Pros

Reliable
Efficient Service
Respectful
Fair

Feature Ratings

Average 86

Indexing and Classification

Document Sharing

Metrics and Reporting

Check Out Check in

Searchability

Security and Access Control

Access Tracking

Document Hosting

Publication Workflow

Version Control

Editor Functions

Vendor Capability Ratings

Average 85

Ease of Implementation

Business Value Created

Vendor Support

Usability and Intuitiveness

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Ease of Data Integration

Ideagen Huddle Reviews

Ashwin G.

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2021

A great solution for your content management needs

Likeliness to Recommend

8 /10

What differentiates Ideagen Huddle from other similar products?

Ease of deployment and configuration has been a differentiating factor. Also, the level of customer engagement is exceptional.

What is your favorite aspect of this product?

Clean and intuitive user interface.

What do you dislike most about this product?

Product is slightly priced higher than other solutions in the market.

What recommendations would you give to someone considering this product?

Very innovative product. After the initial deployment, the product runs smoothly without any problem with routine maintenance. It comes with a great business value.

Pros

Continually Improving Product
Performance Enhancing
Saves Time
Altruistic

ANjali G.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2021

Great Product

Likeliness to Recommend

8 /10

What differentiates Ideagen Huddle from other similar products?

We use this software to share files with our auditors. It has been very convenient to upload items in different folders that can be accessed from anywhere. I like that we can upload big files very fast.

What is your favorite aspect of this product?

Uploading is seamless.

What do you dislike most about this product?

The only con I can think of is that when you export files from Huddle to your computer, it saves them as a zip file and for some reason, when you open the folder, you can just copy and paste the subfolders to your drives, you need to do it twice (copy the zip file again and then open it to save the subfolders as regular files and not zip format)

What recommendations would you give to someone considering this product?

Not many recommendations I have for Huddle. Overall, it is a good software.

Pros

Caring
Client's Interest First
Helps Innovate
Reliable

Kevo M.

Role: Information Technology
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2021

Fantastic Product For DMS Needs

Likeliness to Recommend

9 /10

What differentiates Ideagen Huddle from other similar products?

This tool is very resourceful and handles all issues DMS seamlessly. It enhances collaboration in different sectors more so relating to DMS needs.

What is your favorite aspect of this product?

I like that deploying, scaling, customizing and managing Huddle is easy The software is secure, easy to use and readily accessible

What do you dislike most about this product?

I have no bad experiences with Huddle. It is a great tool.

What recommendations would you give to someone considering this product?

I recommend Huddle for two reasons. First, it is among the most affordable in its software category Secondly, the tool is very secure and makes collaboration seamless.

Pros

Performance Enhancing
Enables Productivity
Efficient Service
Inspires Innovation

Latest Research

Ideagen Huddle

What is Ideagen Huddle?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

Ideagen Huddle Ratings

88 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Ideagen Huddle?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Searchability DMSes generally allow for the ability to conduct searches on document content.

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Publication Workflow Workflow capability that routes documents across defined roles in the publication process, either for review, editing, publication, etc.

Version Control Tracking of document versions with each iteration of document changes.

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ideagen Huddle Reviews

Ashwin G.

A great solution for your content management needs

Likeliness to Recommend

Pros

ANjali G.

Great Product

Likeliness to Recommend

Pros

Kevo M.

Fantastic Product For DMS Needs

Likeliness to Recommend

Pros

Most Popular Ideagen Huddle Comparisons

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Title

1
Since last award

Feature Ratings

Indexing and Classification

Document Sharing

Metrics and Reporting

Check Out Check in

Searchability

Security and Access Control

Access Tracking

Document Hosting

Publication Workflow

Version Control

Editor Functions

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Vendor Support

Usability and Intuitiveness

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Ease of Customization

Ease of Data Integration