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Ideagen Q-Pulse QMS Logo
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Ideagen

Ideagen Q-Pulse QMS

Composite Score
5.7 /10
CX Score
5.3 /10
Category
Ideagen Q-Pulse QMS
5.7 /10

What is Ideagen Q-Pulse QMS?

Ideagen Q-Pulse QMS is a quality management software that automates business processes, manages and controls documents, and complies with industry specific standards and regulations. It allows you to gain complete organisational visibility, easily identify and act on risks, and make the most of opportunities. Unlock smart data-driven decision making and secure world class processes that satisfy your customers and regulators, grow your business and secure new quality standards.

Company Details


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Ideagen Q-Pulse QMS Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

88 Plan to Renew

57 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
54%
Negotiation and Contract:
45%
Conflict Resolution:
47%
Strategy & Innovation:
9%
Service Experience:
41%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+40 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ideagen Q-Pulse QMS?

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22% Negative
44% Neutral
34% Positive

Pros

  • Reliable
  • Respectful
  • Friendly Negotiation
  • Performance Enhancing

Cons

  • Inhibits Innovation
  • Less Inspiring
  • Charges for Enhancements

Feature Ratings

Average 74

Bill of Materials

84

Defect Tracking

82

Document Control

81

Compliance Management

75

Corrective and Preventive Actions (CAPAs)

75

API Integration

71

Audit Management

70

Complaints Management

65

Supplier Quality Control

59

Training Management

54

Workflow Automation

54

Vendor Capability Ratings

Average 61

Business Value Created

70

Ease of Implementation

67

Quality of Features

64

Ease of Customization

64

Ease of IT Administration

61

Breadth of Features

61

Availability and Quality of Training

59

Ease of Data Integration

56

Vendor Support

56

Product Strategy and Rate of Improvement

56

Usability and Intuitiveness

53

Ideagen Q-Pulse QMS Reviews

Nathan K.

  • Role: Industry Specific Role
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Excellent features that allow for customization

Likeliness to Recommend

10 /10

What differentiates Ideagen Q-Pulse QMS from other similar products?

The large array of features allows Q-Pulse to be highly customizable

What is your favorite aspect of this product?

The my searches function allows me to access important files quickly

What do you dislike most about this product?

The format is outdated.

What recommendations would you give to someone considering this product?

Determine who your end users will be within your organization and provide them with appropriate training to use the most out of the software

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Eyad B.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Thanks for all your support

Likeliness to Recommend

7 /10

What is your favorite aspect of this product?

Optimization of processes

What do you dislike most about this product?

Training needs to be enough

What recommendations would you give to someone considering this product?

Bring it you would benefit

Pros

  • Client Friendly Policies
  • Appreciates Incumbent Status
  • Continually Improving Product
  • Reliable

Cons

  • Less Productive
  • Less Fair
  • Security Frustrates

Zain O.

  • Role: Public Sector
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Many features, but complicated and unintuitive.

Likeliness to Recommend

10 /10

What differentiates Ideagen Q-Pulse QMS from other similar products?

Breadth of functions.

What is your favorite aspect of this product?

Capacity for detail.

What do you dislike most about this product?

Lack of certain important functions, unintuitive to use.

What recommendations would you give to someone considering this product?

Structure your quality management system before implementing it.

Pros

  • Trustworthy
  • Respectful
  • Reliable
  • Unique Features

Cons

  • Wastes Time
  • Inhibits Innovation
  • Slower Product Innovation
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