What is IDrive 360?
Enterprise class secure data protection for all of your business computers, servers, Exchange, SQL, NAS and mobile devices.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love IDrive 360?
Pros
- Efficient Service
- Respectful
- Effective Service
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Virtual Machine Backup
Deduplication Implementation
Backup Automation
Backup Monitoring and Reporting
Replication for High Availability
Physical Backup for Multiple Platforms
Replication for Long Term Storage and Disaster Recovery
Integration With Storage Arrays
File Explorer Granular Restore
Application Awareness
Backup of Cloud Based Data
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Vendor Support
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
IDrive 360 Reviews
Diana R.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2022
Great for recovery.
Likeliness to Recommend
What differentiates IDrive 360 from other similar products?
I literally like this tool as a backup solution and now we can save the data of our company without any stress of losing it. It is a credible backup solution and the thing that is amazing is that it is quite swift as compared to other such backup solutions. we used Nova and we were simply unsatisfied with its productivity and overall speed of it.
What is your favorite aspect of this product?
IDrive Backup is inspiring and ideal for us as we needed a tool with great speed for making backups and with its encryption feature we feel protected and secure. Automated backups are time and effort-saving. The restoration is also easy plus its customer service is always there to support its users. backup compression is good and loves its scheduling feature as well.
What do you dislike most about this product?
I am quite uncertain about what to mention here since I am not facing any major problem as it is fulfilling its major function for which we bought this at our company. Although the unsatisfactory part is its charges which are quite outrageous but other than that it's going well with us.
What recommendations would you give to someone considering this product?
Data backup is very essential and I don’t think I have to write its importance here since all business owners already know it so all I can say is that if someone is looking for a fast, quick, and automated backup solution that will work with responsibility then IDrive Backup is on top of that list for me.
Pros
- Performance Enhancing
- Effective Service
- Altruistic
- Acts with Integrity
Thomas T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2021
A very good, reliable and easy-to-use cloud backup
Likeliness to Recommend
What differentiates IDrive 360 from other similar products?
IDrive Online Cloud Backup includes support for external drives, unlike some of their competitors. IDrive also maintains up to 30 previous versions of all the files in your account, which has saved me from catastrophe on multiple occasions.
What is your favorite aspect of this product?
Most cloud backup services provide a user-friendly client app that's fairly easy to configure and get the backups rolling. What sets IDrive apart from the competitors is the simplicity of restoring data, which works as you would expect it to - instead of forcing you to restore Zip files to alternate folders and other craziness that I've seen in competing services.
What do you dislike most about this product?
There really isn't anything to dislike about IDrive. It's an excellent service and their support has been great - although I've only had to contact them twice regarding account questions, never for technical support. When the software "just works", there's no need to contact them.
What recommendations would you give to someone considering this product?
Just try it. IDrive usually offers very affordable first-year promotions, so there's nothing to lose. Of course, the cost will return to a more competitive amount after the first year, but it remains a good value.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Effective Service
Henrik B.
- Role: Consultant
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Nov 2021
Great product at an unbeatable price
Likeliness to Recommend
What differentiates IDrive 360 from other similar products?
Straightforward signup; easy to migrate from existing cloud providers; the price is very fair, and if you sign up with their promotion where you migrate from another paid provider, the price is simply unbeatable
What is your favorite aspect of this product?
The pricing is great: the $/GB ratio is unmatched, and very easy to use.
What do you dislike most about this product?
No real downsides so far; maybe the verification process for verifying the other your cloud provider's account could be a simple form instead of a support mail
What recommendations would you give to someone considering this product?
Go for it: there are ongoing promotions all the time, so you won't lose much if you dont like it
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Respectful