This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)

IDrive Inc.

IDrive 360

Composite Score

7.3 /10

CX Score

7.4 /10

19 Reviews Write a Review

What is IDrive 360?

Enterprise class secure data protection for all of your business computers, servers, Exchange, SQL, NAS and mobile devices.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

IDrive 360 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IDrive 360.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IDrive 360?

0% Negative

13% Neutral

87% Positive

Pros

Efficient Service
Respectful
Effective Service
Caring

Feature Ratings

Average 82

Virtual Machine Backup

Deduplication Implementation

Backup Automation

Backup Monitoring and Reporting

Replication for High Availability

Physical Backup for Multiple Platforms

Replication for Long Term Storage and Disaster Recovery

Integration With Storage Arrays

File Explorer Granular Restore

Application Awareness

Backup of Cloud Based Data

Vendor Capability Ratings

Average 80

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Vendor Support

Business Value Created

Usability and Intuitiveness

Availability and Quality of Training

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

IDrive 360 Reviews

Julie G.

Role: C-Level
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

Reliable vendor with state-of-the-art technologies

Likeliness to Recommend

10 /10

What differentiates IDrive 360 from other similar products?

iDrive is highly competitive in price, range technologies available, ease of use, reliable support, and industry reputation.

What is your favorite aspect of this product?

Ease of installation and configuration.

What do you dislike most about this product?

We have been highly satisfied in every respect with our choice of iDrive.

What recommendations would you give to someone considering this product?

Compare the range of backup and restoration technologies offered by iDrive with any other product on the market.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Adeel E.

Role: Sales Marketing
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

Fantastic Support, Great pricing, but UI Sucks!

Likeliness to Recommend

9 /10

What differentiates IDrive 360 from other similar products?

VFM Offline Support

What is your favorite aspect of this product?

Ease of operating it.

What do you dislike most about this product?

Archaic GUI Features orientation / Assisted Help.

What recommendations would you give to someone considering this product?

Must consider if you're looking for all-bases covered VFM solution.

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Cons

Slower Product Innovation
Inhibits Innovation

Jerold A.

Role: Consultant
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2021

Basic and effective offline backup solution.

Likeliness to Recommend

10 /10

What differentiates IDrive 360 from other similar products?

Lightweight interface with basic backup capabilities. The advantages over CrashPlan are: - No impact to system. - I trust the restore technology more than CrashPlan - The price is orders of magnitude fairer.

What is your favorite aspect of this product?

Simple, straightforward, does the job. No frills.

What do you dislike most about this product?

Online backup monitoring capabilities are present, but I haven't figured out how to use them. Daily backups are fine for now.

What recommendations would you give to someone considering this product?

Make sure to mention if you are coming from a competitor, iDrive has some huge discounts in this scenario.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

IDrive 360

What is IDrive 360?

Company Details

Need Assistance?

IDrive 360 Ratings

90 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love IDrive 360?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Virtual Machine Backup Automatically discovers and protects VMs as they come online, move, and change. Production VMs are replicated to a secondary data store.

Deduplication Implementation Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

Backup Automation Solution automates backup, recovery and remediation tasks using RestAPI and CLI to integrate with 3rd party solutions, reduce cost and enforce standards.

Backup Monitoring and Reporting Backup and replication are continually monitored for status and effectiveness. Detailed reporting is available on successful and unsuccessful operations.

Replication for High Availability Beyond secondary copy backup, the solution also manages replication of primary data host-to-host and site-to-site for live failover and high availability.

Physical Backup for Multiple Platforms Backs up data and system info for non-virtualized systems. Primarily Windows and Linux servers but also, potentially, AIX, Unix and others.

Replication for Long Term Storage and Disaster Recovery Onsite backup data is replicated and stored to a public cloud (AWS, Azure). Can also include restore-to-cloud capabilities for Disaster Recovery as a Service.

Integration With Storage Arrays Integrates with APIs from major storage vendors (NetApp, HP, Dell EMC) to leverage capabilities in these arrays such as data snapshots and replication.

File Explorer Granular Restore Individual files can be located and restored from backup media without the need for full system mounting and restore.

Application Awareness Application consistent backup and granular restore for application data from core applications such as MS SQL, Oracle, MS Exchange, MS SharePoint.

Backup of Cloud Based Data In addition to targeting backups to the cloud, the solution also has the capability to back up primary data and services already in the cloud.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

IDrive 360 Reviews

Julie G.

Reliable vendor with state-of-the-art technologies

Likeliness to Recommend

Pros

Adeel E.

Fantastic Support, Great pricing, but UI Sucks!

Likeliness to Recommend

Pros

Cons

Jerold A.

Basic and effective offline backup solution.

Likeliness to Recommend

Pros

Title

Feature Ratings

Virtual Machine Backup

Deduplication Implementation

Backup Automation

Backup Monitoring and Reporting

Replication for High Availability

Physical Backup for Multiple Platforms

Replication for Long Term Storage and Disaster Recovery

Integration With Storage Arrays

File Explorer Granular Restore

Application Awareness

Backup of Cloud Based Data

Vendor Capability Ratings

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Vendor Support

Business Value Created

Usability and Intuitiveness

Availability and Quality of Training

Quality of Features

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization