What is Image Relay?
Image Relay allows brands to curate, control, and communicate all of their most valuable brand assets from one integrated, secure, easy-to-use spot in the cloud. with its intuitive digital asset management solution.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceImage Relay Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Image Relay.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
93 Plan to Renew
4
Since last award
81 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Image Relay?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Digital Asset Findability
Digital Asset Sharing
Workflow and Approval Management
Cloud Offering
Integration
Automation of Metadata Creation
Manage / Administration of Metadata
Intelligent Indexing
In System Content Views
Content Capture
Version Management
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Vendor Support
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Breadth of Features
Image Relay Reviews
Jamie S.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Apr 2024
Fantastic product and easy to use!
Likeliness to Recommend
What differentiates Image Relay from other similar products?
The ease of use and simplicity of the collection of data is fantastic. It provides a clean and central hub to collect and store all data needed for item set up and marketing needs. As well it's super easy to navigate and has features that allow required access to outside users.
What is your favorite aspect of this product?
The central hub for all assets is so essential. I work for an organization that operates in different countries, cities and across multiple accounts. So many of the sales and marketing team will never interact or even know what projects each other is working on and what assets are already created. Image relay provides that central hub that is so easy to use.
What do you dislike most about this product?
No complaints, it's awesome!
What recommendations would you give to someone considering this product?
If you've ever wasted time trying to track down assets needed then this is the solution. It's so user friendly and such a key tool, especially for those in sales and marketing.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Rachel E.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Apr 2024
Game changer of a product!
Likeliness to Recommend
What differentiates Image Relay from other similar products?
Image Relay takes a bit of set up, but the proper set up is so worth it! We have unique tags and metadata standards that help our organization store, organize, and utilize our digital assets. Prior to Image Relay, finding photos, knowing usage rights, locations, expiration dates, and metadata of the like was near impossible. Image Relay allowed our team to organize assets in a standardized way (unique to our business) and utilize features that allow for efficiencies related to uploading, downloading, sharing, locating, embedding, and being creatively inspired by our assets!
What is your favorite aspect of this product?
My favorite aspect of this product is the everyday ease of use for the variety of ways we utilize Image Relay. From providing upload links to our photographers on retainer to embedding images on our website, and creating collections for marketing projects to sending assets for media requests, IR has changed the game for so many of our staff's everyday uses of our asset library.
What do you dislike most about this product?
There are a few features I would love to change. Simply clicking outside of a box to confirm a change made would be nice - rather than needing to select "Done" in certain situations. Also, collections sometimes can have a few bugs, but that is not very common.
What recommendations would you give to someone considering this product?
Do a demo! There are so many ways to use Image Relay to help a business get organized! See what the features are and brainstorm how your company might use it. I would also suggest talking to their experienced "librarians." Although my team and I did not use the librarians extensively for set-up (we kind of took the basics and ran with it for our unique needs), I know the librarians are super eager to help with set-up. We ended up organizing our library and checking in with them to make sure our logic in the set-up made sense. Our set-up did make sense, they were rather impressed with our system, & they even asked to use our library in demos!
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Mack C.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Apr 2024
A great product that takes a while to implement
Likeliness to Recommend
What differentiates Image Relay from other similar products?
Unsure, I only researched image relay
What is your favorite aspect of this product?
The exporting product info feature
What do you dislike most about this product?
None that comes to mind
What recommendations would you give to someone considering this product?
This is a great product and I would recommend to anyone
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features