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iManage

iManage Work

Composite Score

8.4 /10

CX Score

8.7 /10

31 Reviews Write a Review

What is iManage Work?

Manage the complete life cycle of professional work product for enhanced productivity, client service and governance

Company Details

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Awards & Recognition

iManage Work won the following awards in the Enterprise Content Management - Midmarket category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

2 Top Rated Capabilities

10 Top Rated Features

Latest Award, 2024

9 Top Rated Capabilities

9 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Contract Negotiation
Conflict Resolution

2023

iManage Work Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on iManage Work.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love iManage Work?

1% Negative

1% Neutral

98% Positive

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Client Friendly Policies

Feature Ratings

Average 89

Ediscovery Audit Trail

Capture Channels

File Conversion

Search

File Approvals Esignatures

Collaboration

Mobile

Access Permissions Management

Metadata Management

Workflow Process Automation

ECM Document Management

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

Vendor Support

Business Value Created

Ease of Implementation

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

iManage Work Reviews

Rohit S.

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

I and the team loved the interface

Likeliness to Recommend

9 /10

What differentiates iManage Work from other similar products?

I was really satisfied with the support I received from the tech team

What is your favorite aspect of this product?

Very easy to use and user friendly interface

What do you dislike most about this product?

I would love to get more cost effective plans.

What recommendations would you give to someone considering this product?

If you are looking forward for cost effective options then this shall make a perfect fit.

Pros

Helps Innovate
Trustworthy
Unique Features
Effective Service

Ricky D.

Role: Vendor Management
Industry: Retail
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Feb 2024

comprehensive product fitting to requirements

Likeliness to Recommend

8 /10

What differentiates iManage Work from other similar products?

It is more comprehensive and Focuses more on key points to deliver effective implementation

What is your favorite aspect of this product?

The lightning component is something I like as it allows users to view and manage list of workspaces, folders and documents

What do you dislike most about this product?

It is well managed and diverse and has components fitting to different role category, but the storage of data on public cloud is something I find should be looked into, apart from that it's a great software to use

What recommendations would you give to someone considering this product?

For a first time user , it is much easier to get through and fit according to your requirements

Pros

Effective Service
Client Friendly Policies
Fair
Security Protects

Aidan F.

Role: Operations
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

Secure, adaptable, and easy to use.

Likeliness to Recommend

10 /10

What differentiates iManage Work from other similar products?

The security that it provides the company

What is your favorite aspect of this product?

Security, ease of use and the ability to have any needed information found quickly

What do you dislike most about this product?

Wish there were more options to organization

What recommendations would you give to someone considering this product?

Explore the options and don't be afraid to ask questions from the vendor.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Latest Research

iManage Work

What is iManage Work?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

iManage Work Ratings

91 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love iManage Work?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

Capture Channels Variety of ways a file can be ingested into the ECM system

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Search The system can search an entire body of a document for a keyword or phrase.

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

iManage Work Reviews

Rohit S.

I and the team loved the interface

Likeliness to Recommend

Pros

Ricky D.

comprehensive product fitting to requirements

Likeliness to Recommend

Pros

Aidan F.

Secure, adaptable, and easy to use.

Likeliness to Recommend

Pros

Title

Feature Ratings

Ediscovery Audit Trail

Capture Channels

File Conversion

Search

File Approvals Esignatures

Collaboration

Mobile

Access Permissions Management

Metadata Management

Workflow Process Automation

ECM Document Management

Vendor Capability Ratings

Usability and Intuitiveness

Vendor Support

Business Value Created

Ease of Implementation

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement