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InEvent, Inc.

InEvent

Composite Score

6.2 /10

CX Score

6.0 /10

15 Reviews Write a Review

What is InEvent?

Go beyond the traditional video conferencing experience and deliver an engaging and human experience with the InEvent Virtual Lobby. Tools and data are integrated on a single platform, including drag and drop landing pages, email builder, online registration, meeting scheduling, QR Codes, badge printing, financial reports and integrations to deliver personalized experiences for your customers. InEvent software is drag and drop, no code required, white label platform by design. Training, summits and conferences benefit from the all in one event management solution.

Company Details

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InEvent Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on InEvent.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

85 Plan to Renew

68 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+65 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love InEvent?

7% Negative

0% Neutral

93% Positive

Pros

Inspires Innovation
Respectful
Security Protects
Reliable

Cons

Vendor's Interest First
Under Delivered
Less Generous

Feature Ratings

Average 72

Branding and Visual Customization

Presentation/ Webinar Capabilities

Customer Support

Registration Process/Integration

Whitelabeling

Attendee Engagement

Networking Facilitation

Metric and Reporting

Vendor e-Commerce

Exhibitor or Vendor Environment

Social Media Channel Integration Outbound

Vendor Capability Ratings

Average 73

Usability and Intuitiveness

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Vendor Support

Quality of Features

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Ease of Customization

Ease of Data Integration

InEvent Reviews

Nathalia C.

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Cheap but hard to use

Likeliness to Recommend

7 /10

What differentiates InEvent from other similar products?

Price and interaction possibilities

What is your favorite aspect of this product?

Interaction possibilities

What do you dislike most about this product?

Updates that change features we were used to and the weight of the site

What recommendations would you give to someone considering this product?

Analyze the cost x benefit, it's cheap and can compensate depending on what you need

Pros

Respectful
Appreciates Incumbent Status
Security Protects
Continually Improving Product

Cons

Less Transparent
Inhibits Innovation
Commodity Features

Maddie F.

Role: Sales Marketing
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2022

Off the Charts Customer Service

Likeliness to Recommend

9 /10

What differentiates InEvent from other similar products?

Their customer service. The chat is manned by REAL employees, not AI, who will do anything under the sun to help customers succeed.

What is your favorite aspect of this product?

Customer service/usability. They make it so easy to use.

What do you dislike most about this product?

Cost. It can feel pricy paying for registrations for your overall account, only to be capped by event and still have to use more.

What recommendations would you give to someone considering this product?

Read their FAQ online--it actually helps unlike many of them.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Arantxa L.

Role: Sales Marketing
Industry: Electronics
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2022

Great customer support and features.

Likeliness to Recommend

8 /10

What differentiates InEvent from other similar products?

All the features they provide, they are better and more than others.

What is your favorite aspect of this product?

The level of customization you can do over the platform and event.

What do you dislike most about this product?

Some of the Metrics are difficult to download, or not that intuitive

What recommendations would you give to someone considering this product?

Use all the customer support you can so you can get the most out of the platform

Pros

Respectful
Generous Negotitation
Helps Innovate
Continually Improving Product

Cons

Less Efficient Service

Latest Research

InEvent

What is InEvent?

Company Details

Need Assistance?

InEvent Ratings

78 Likeliness to Recommend

85 Plan to Renew

68 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+65 Net Emotional Footprint

How much do users love InEvent?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Branding and Visual Customization Customizable event spaces and ability to apply host and sponsor branding to the event.

Presentation/ Webinar Capabilities The ability to broadcast a live or recorded presentation to many attendees, do screensharing, allow audience participation and moderation (polling, q&a's),

Customer Support Support before, during, and after event. Technical support available during the event.

Registration Process/Integration A registration process that allows the host to register attendees or import registration lists

Whitelabeling Ability to apply host and sponsor branding to the event and vendor branding to individual exhibit spaces

Attendee Engagement Features that encourage content engagement such as session Q&As, session chat, live polling, reaction emojis, surveys.

Networking Facilitation Ability to provide a networking experience for attendees through chat/instant messaging, message boards, and the facilitation of online introductions.

Metric and Reporting Metrics and reporting to track donations received, donations against targets, and trends such as history, demographics, geographics, etc.​

Vendor e-Commerce Ability to use vendor space as marketplace to sell product.

Exhibitor or Vendor Environment An exhibitor/vendor environment that provides the ability for attendees to interact with live vendors through chat or video-conferencing.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

InEvent Reviews

Nathalia C.

Cheap but hard to use

Likeliness to Recommend

Pros

Cons

Maddie F.

Off the Charts Customer Service

Likeliness to Recommend

Pros

Arantxa L.

Great customer support and features.

Likeliness to Recommend

Pros

Cons

Title

Feature Ratings

Branding and Visual Customization

Presentation/ Webinar Capabilities

Customer Support

Registration Process/Integration

Whitelabeling

Attendee Engagement

Networking Facilitation

Metric and Reporting

Vendor e-Commerce

Exhibitor or Vendor Environment

Social Media Channel Integration Outbound

Vendor Capability Ratings

Usability and Intuitiveness

Availability and Quality of Training

Ease of Implementation

Ease of IT Administration

Vendor Support

Quality of Features

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Ease of Customization

Ease of Data Integration