Infor CRM

What differentiates Infor CRM from other similar products?

It’s simple to organize my customers and alter dropdowns for code. I also use the Swift Page module to send many newsletters and e-blasts while keeping a record of the send-in contact record – the opt-out option included helps keep my email from being blacklisted. The ability to use tickets to construct workflows and produce visibility without paperwork getting stuck in someone’s inbox is the finest feature for me. I’ve never seen another program with as many advanced grouping choices as this one. I can also keep track of capital assets. Furthermore, the asset system is far more resilient than other products.

What is your favorite aspect of this product?

The system is simple to understand and utilize. I didn’t need to customize anything because the system already has a lot of functions. It’s fantastic because I can easily generate complex collections of data without any programming skills. A skilled user (non-IT) can retrieve a large amount of complex information. This enabled me (a non-IT user) to develop meaningful dashboards for my salespeople to view key data quickly. It’s fantastic because users know what they want to see, so allowing them to acquire it themselves rather than relying on IT is quite beneficial. Furthermore, it isn’t just a straightforward list.

What do you dislike most about this product?

The cloud is slow, and some features don’t always work properly. I tried putting everyone on the same operating system and browser, but some folks still had issues with the desktop integration working sometimes and not working other times.

What recommendations would you give to someone considering this product?

I enjoy the ticketing system and how we were able to form teams or individuals to work on specific concerns stated in the ticket. This system, as I’m sure other CRMs do, has a lot of customizing options. I know that if I put more time and effort into customizing this for my company, I will be able to operate more efficiently.

What differentiates Infor CRM from other similar products?

For users, the administration panel is appealing and intellectual. Another advantage is that I can simply conduct data analysis by utilizing data from business tools. Furthermore, the software does not require highly skilled individuals for command execution, and the typical person can readily comprehend how to use it. I can get a free trial for a few days to fully comprehend the panel.

What is your favorite aspect of this product?

Infor is an excellent product for storing information about businesses, individuals, opportunities, support requests, documents, and so on. As a marketer, it is simple for me to create groups and segment data for marketing purposes, and then export this to other marketing applications. The system is also useful for keeping track of prospects and recent business contacts. For marketing purposes, I can also link campaigns and lead sources to opportunities and measure the total number of leads generated by a particular campaign, which is quite useful.

What do you dislike most about this product?

There are several disadvantages to using this instrument, the most serious of which is its inability to travel through numerous systems. As a result, many compatibility issues arise, which many people find frustrating at first.

What recommendations would you give to someone considering this product?

I enjoy how I can check a client’s ticket history, which helps me prepare for proactive outreach. I can see the “support for” and “comments on ticket activities.” The ability to see notes from other team members is beneficial to our collaborative effort to identify the best solutions for our clients. There are far too many ways to accomplish the same task. The user interface is “clogged.” It can be a little intimidating and “clunky.” It should be rethought.

What differentiates Infor CRM from other similar products?

Infor CRM is a powerful tool that has helped us for a long time to keep our customers and increase the flow of sales input for the sale and for my work department, this program has been the main protagonist to educate the development and the administration of the company on the web to improve relations in the company's social networks, with the help of this program it is possible to arrange a marketing campaign that makes a big difference when presenting the company's services, this The program is very simple, which allows us to be one of the fundamental pieces to train new staff and the advertising and marketing department.

What is your favorite aspect of this product?

I have always liked the idea of working with Infor CRM due to the quality of its functions, they are within our reach to build new and better projects with each of our clients, this program guides each of its users to be more impressive and tidy When it comes to creating marketing and advertising work for our company, this program has the right tools you need to call the attention of customers and also offer them a quality service while the negotiation and sales processes are being completed, thanks to With the help of Infor CRM we have had a better response from our clients and we have increased the credibility and reputation of the company.

What do you dislike most about this product?

The truth is that I would like the program to be a bit more intuitive and many of the steps that I apply to your system regularly would be executed automatically without a problem, the sad thing is that many of these functions I have to apply manually, the problem with this is time that I lose for copying and configuring certain useful options for my work operation.

What recommendations would you give to someone considering this product?

This is one of the best programs that I can recommend to companies that wish to maintain and enhance the flow and entry of customers, since this program is designed to focus on improving customer management and good advertising management that attracts them to trust the company, Infor CRM I recommend it without hesitation since it is one of the main reasons why today my company has much more demand for our services.