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Infor (US), LLC

Infor HCM

Composite Score
7.7 /10
CX Score
7.9 /10
Category
Infor HCM
7.7 /10

What is Infor HCM?

Infor Human Capital Management software gives business and human resource leaders the critical information they need to optimize the workforce. Infor HCM delivers science infused talent management that results in more informed decisions, greater workforce agility, and a higher rate of return on talent.

Company Details


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Awards & Recognition

Infor HCM won the following awards in the Human Capital Management - Enterprise category

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Infor HCM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Infor HCM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

90 Plan to Renew

3
Since last award

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor HCM?

3% Negative
8% Neutral
89% Positive

Pros

  • Respectful
  • Trustworthy
  • Client Friendly Policies
  • Reliable

Feature Ratings

Average 84

Payroll Administration

87

Compensation Management

86

Talent Acquisition

86

Learning and Development

86

Performance Management

85

Workforce Planning

85

Talent Management

84

Benefits Administration

83

Position Management

82

Time and Attendance

82

Employee Record

81

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Quality of Features

86

Product Strategy and Rate of Improvement

84

Ease of IT Administration

84

Business Value Created

84

Vendor Support

83

Availability and Quality of Training

82

Ease of Data Integration

82

Ease of Customization

82

Breadth of Features

82

Usability and Intuitiveness

82

Infor HCM Reviews

MiM Jones M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Simple to use and deploy.

Likeliness to Recommend

10 /10

What differentiates Infor HCM from other similar products?

It is an excellent tool for personalizing and having a smooth customer and visitor experience is Infor Omni-Channel Campaign Management. It is also very simple to customize in great detail and works well with interaction with other apps. Additionally, it's quite easy to grasp and use the user interface.

What is your favorite aspect of this product?

We appreciate the ability to design our own workflows, implement custom form requests that automatically produce tasks, plan using the calendar feature, and divide work into several workspaces. The benefits of being able to track start dates and finish dates are also highly beneficial, but they won't be realized for a year or two until all have been used continuously.

What do you dislike most about this product?

The data structure requires a bit of slow and unintuitive clicking, opening numerous windows or tabs only to delete or modify files. When it relates to updating and replying to task items, it is also highly dependable.

What recommendations would you give to someone considering this product?

This product is widely used throughout our firm, from vendors to end users to managerial level as well. This technique works well in the retail sector where there are a lot of customers and visitors and where a lot of data is constantly being evaluated and reported by many sources.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Leanne P.

  • Role: Human Resources
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

"capital management" called CloudSuite HCM.

Likeliness to Recommend

9 /10

What differentiates Infor HCM from other similar products?

With CloudSuite HCM, we are able to organize everything that our company need into categories that make sense, which means that we have never had any trouble locating anything on the site. CloudSuite is unique.

What is your favorite aspect of this product?

This software's data security prevents breaches. This tool allows revision management, so users may monitor customer demands and alter their business model as needed. This application can manage several channels and shops without the need for additional software, reducing system load and speeding up the process.

What do you dislike most about this product?

Many people can't utilize the application. This application doesn't enable email marketing, making things harder and slower. Because the site lacks CRM aspects, users must travel elsewhere to finalize the deal, which is problematic.

What recommendations would you give to someone considering this product?

If you have the financial flexibility, this might be a wonderful choice for you to consider. If you're just getting started, there are probably better choices for you, but if you've been in business for a while, this might be an excellent place to begin exploring your alternatives. If you are able to do so, it is in your best interest to continue down this path until you are in a position to invest in something more suitable.

Pros

  • Reliable
  • Security Protects
  • Helps Innovate
  • Trustworthy

Colette M.

  • Role: Human Resources
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

"CloudSuite is a capital management software"

Likeliness to Recommend

8 /10

What differentiates Infor HCM from other similar products?

With CloudSuite HCM, we can get anything our business needs done into categories that make sense, so finding anything on the site was never a problem. CloudSuite is unique.

What is your favorite aspect of this product?

This software's data security is top-notch and assures that no breaches take place. This program enables for revision management, allowing the user to keep an eye on client needs and make adjustments to their business model as necessary. This program can efficiently handle various channels and shops, eliminating the need for different software, which not only reduces the burden on the system but also makes the entire process much less frantic and time efficient.

What do you dislike most about this product?

A substantial proportion of users are unable to use the program. This program does not allow for email marketing, which makes things more difficult and time consuming. Because the CRM elements are missing from the platform, users are forced to go elsewhere to complete the sale, which is a big concern.

What recommendations would you give to someone considering this product?

This might be a good option for you if your budget allows. There are better options out there if you're a startup, but this is a good place to start if you're an established small firm. If you can afford it, I'd recommend sticking with this until you can afford something better.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

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