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Infor HCM Logo
Infor HCM Logo
Infor (US), LLC

Infor HCM

Composite Score
7.5 /10
CX Score
7.6 /10
Category
Infor HCM
7.5 /10

What is Infor HCM?

Infor Human Capital Management software gives business and human resource leaders the critical information they need to optimize the workforce. Infor HCM delivers science infused talent management that results in more informed decisions, greater workforce agility, and a higher rate of return on talent.

Company Details


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Infor HCM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Infor HCM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

Down 1
Since last award

91 Plan to Renew

Up 1
Since last award

84 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
80%
Negotiation and Contract:
80%
Conflict Resolution:
87%
Strategy & Innovation:
82%
Service Experience:
88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor HCM?

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3% Negative
18% Neutral
79% Positive

Pros

  • Respectful
  • Altruistic
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 82

Compensation Management

85

Learning and Development

84

Payroll Administration

84

Performance Management

84

Workforce Planning

83

Scheduling

83

Document Management (DMS) Capabilities

83

Self-Service Applicant Portal​

83

Reporting and Analytics

83

Talent Acquisition

83

Talent Management

81

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Product Strategy and Rate of Improvement

85

Quality of Features

85

Ease of IT Administration

83

Availability and Quality of Training

81

Business Value Created

81

Ease of Customization

81

Ease of Data Integration

81

Usability and Intuitiveness

81

Vendor Support

80

Breadth of Features

80

Infor HCM Reviews

Evelyn J.

  • Role: Human Resources
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Great software but still improving

Likeliness to Recommend

10 /10

What differentiates Infor HCM from other similar products?

Learn about Infor CloudSuite HCM, a potent collection of cloud-based human capital management tools designed to evolve with your company's business strategy. With this approach, powerful but user-friendly technology takes the place of intricate procedures, activities, and systems. And it allows your HR specialists the chance to offer the workforce efficient processes and exceptional experiences, generating considerable value throughout the firm.

What is your favorite aspect of this product?

High-tech data protection on this software ensures that no breaches occur. This software's review management functionality enables users to get a clear picture of client needs and adjust their businesses appropriately. This program makes it simple to track inventory and is essential for keeping users informed about the status of the products they have in their storage facilities.

What do you dislike most about this product?

individuals are unable to use the software. This program does not support email campaigns, making the work more difficult and time-consuming. The lack of CRM functionality in the software forces the user to find alternatives, which is difficult to a significant degree.

What recommendations would you give to someone considering this product?

There is a high likelihood that workers will produce top-notch performance when they are well paid and provided the focus they demand. Any person would want to have and use Infor HCM to run their business and ensure that their employees are highly competent.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

MiM Jones M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Simple to use and deploy.

Likeliness to Recommend

10 /10

What differentiates Infor HCM from other similar products?

It is an excellent tool for personalizing and having a smooth customer and visitor experience is Infor Omni-Channel Campaign Management. It is also very simple to customize in great detail and works well with interaction with other apps. Additionally, it's quite easy to grasp and use the user interface.

What is your favorite aspect of this product?

We appreciate the ability to design our own workflows, implement custom form requests that automatically produce tasks, plan using the calendar feature, and divide work into several workspaces. The benefits of being able to track start dates and finish dates are also highly beneficial, but they won't be realized for a year or two until all have been used continuously.

What do you dislike most about this product?

The data structure requires a bit of slow and unintuitive clicking, opening numerous windows or tabs only to delete or modify files. When it relates to updating and replying to task items, it is also highly dependable.

What recommendations would you give to someone considering this product?

This product is widely used throughout our firm, from vendors to end users to managerial level as well. This technique works well in the retail sector where there are a lot of customers and visitors and where a lot of data is constantly being evaluated and reported by many sources.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Edgar T.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Straightforward software

Likeliness to Recommend

10 /10

What differentiates Infor HCM from other similar products?

Infor's Customer Experience Suite, an integrated information marketing management software that combines Infor Omni-Channel Campaign Management, Infor Customer relationship management, Infor Enable Price Quote, Infor Marketing Strategic Planning, and Infor Communication Advisor into a single end-to-end EMM platform, is built around Infor Omni-Channel Campaign Management, which goes beyond being a cross-channel campaign platform designed on its own.

What is your favorite aspect of this product?

I adore how Infor Omni Channel Campaign Management allows us to be consistent and open with our staff. To keep track of all of our jobs, we used too many worksheets and manila folders, which frequently went missing and required workers to search the office for the lost files.

What do you dislike most about this product?

It takes some getting used to at first. It becomes simpler once you can find your tabs and the data you're searching for. I occasionally feel as though I'm having performance problems when using this, but I'm not exactly sure if that is really related to the software.

What recommendations would you give to someone considering this product?

The tool's monitoring and comparing capabilities between different data threads are excellent and simple to emulate. Before this tool, it was a little challenging to solve problems relating to market patterns in terms of anticipated traffic and visitor counts across multiple business platforms

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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