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Infor (US), LLC

Infor HCM

Composite Score

7.5 /10

CX Score

7.6 /10

49 Reviews Write a Review

What is Infor HCM?

Infor Human Capital Management software gives business and human resource leaders the critical information they need to optimize the workforce. Infor HCM delivers science infused talent management that results in more informed decisions, greater workforce agility, and a higher rate of return on talent.

Company Details

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Awards & Recognition

Infor HCM won the following awards in the Human Capital Management - Enterprise category

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11 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2024

10 Top Rated Capabilities

10 Top Rated Features

2023

6 Top Rated Capabilities

3 Top Rated Features

2022

4 Top Rated Capabilities

1 Top Rated Features

2021

Infor HCM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Infor HCM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

Down 1
Since last award

91 Plan to Renew

Up 1
Since last award

84 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 80%
Negotiation and Contract:: 80%
Conflict Resolution:: 87%
Strategy & Innovation:: 82%
Service Experience:: 88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor HCM?

3% Negative

18% Neutral

79% Positive

Pros

Respectful
Altruistic
Helps Innovate
Trustworthy

Feature Ratings

Average 82

Compensation Management

Learning and Development

Payroll Administration

Performance Management

Workforce Planning

Scheduling

Document Management (DMS) Capabilities

Self-Service Applicant Portal

Reporting and Analytics

Talent Acquisition

Talent Management

Vendor Capability Ratings

Average 82

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Business Value Created

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Breadth of Features

Infor HCM Reviews

Lulu H.

Role: Human Resources
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

Infor HCM Review

Likeliness to Recommend

9 /10

What differentiates Infor HCM from other similar products?

Infor HCM offers businesses features and that makes it possible to optimize the workforce. With this software, it is easy to make decisions that will impact business growth while ensuring the business has an agile workforce.

What is your favorite aspect of this product?

Infor HCM makes it easy to create an agile workforce. Using Infor HCM is easy and I like that it offers Amazing features. I like the easy of managing workforce productivity. With Infor HCM, making decisions is easy.

What do you dislike most about this product?

Not really an easy to use software for new users.

What recommendations would you give to someone considering this product?

For a HCM, Infor HCM offers Amazing features and it has surpassed our expectations. For this reason, I recommend it to others businesses in search of such a business solution.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Katie H.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2020

Basic use for employees

Likeliness to Recommend

7 /10

What differentiates Infor HCM from other similar products?

I don't know because this is the only system my school has used. It has basic features for allowing us to update personal information and see sick leave.

What is your favorite aspect of this product?

Being able to clearly see how much sick leave I have left

What do you dislike most about this product?

It's basic and lacks finesse

What recommendations would you give to someone considering this product?

It works for basic needs, but isn't an appealing layout or a unique product

Pros

Helps Innovate
Efficient Service
Effective Service
Includes Product Enhancements

Cons

Slower Product Innovation
Less Performance Enhancing
Less Productive

Latest Research

Infor HCM

What is Infor HCM?

Company Details

Need Assistance?

Awards & Recognition

Infor HCM Ratings

82 Likeliness to Recommend

Down 1 Since last award

91 Plan to Renew

Up 1 Since last award

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love Infor HCM?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Workforce Planning Includes employee scheduling, shift tracking, adequate staffing level planning and alerts, location tracking and projects, and other tracking and reports.

Scheduling Includes unloading, delivery, goods issue, and loading date. Integrates shipping, transportation, and receiving calendars and determines scheduling direction.

Document Management (DMS) Capabilities Enable various options of document imaging, form population, document generation, and other advanced administrative document management options.

Self-Service Applicant Portal​ The solution provides a robust applicant portal where documentation can be submitted, updated, and where the present status of an application can be tracked.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Talent Management Includes recruiting and Application Tracking Systems functionality such as candidate tracking, job posting, advertising, background checks, and onboarding.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Infor HCM Reviews

Lulu H.

Infor HCM Review

Likeliness to Recommend

Pros

Katie H.

Basic use for employees

Likeliness to Recommend

Pros

Cons

Most Popular Infor HCM Comparisons

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Title

Down 1
Since last award

Up 1
Since last award

Feature Ratings

Compensation Management

Learning and Development

Payroll Administration

Performance Management

Workforce Planning

Scheduling

Document Management (DMS) Capabilities

Self-Service Applicant Portal

Reporting and Analytics

Talent Acquisition

Talent Management

Vendor Capability Ratings

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Business Value Created

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Breadth of Features