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Infor (US), LLC

Infor Supply Chain Management

Composite Score

6.8 /10

CX Score

7.1 /10

14 Reviews Write a Review

What is Infor Supply Chain Management?

Infor Supply Chain Management combines best in class solutions with industry-specific functionality, giving you the power to plan and execute your supply chain strategies faster and more profitably, from strategic and tactical planning to execution. With analytics at the core, you'll get the tools you need to optimize your end-to-end supply chain and harness the power of social networking to collaborate more effectively internally, as well as with customers, partners, and suppliers.

Company Details

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Awards & Recognition

Infor Supply Chain Management won the following awards in the Supply Chain Management category

Filter By

1 Top Rated Capabilities

2 Top Rated Features

2023

4 Top Rated Capabilities

3 Top Rated Features

2022

Infor Supply Chain Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Infor Supply Chain Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

Up 2
Since last award

96 Plan to Renew

Up 2
Since last award

82 Satisfaction of Cost Relative to Value

Up 7
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 84%
Negotiation and Contract:: 76%
Conflict Resolution:: 85%
Strategy & Innovation:: 80%
Service Experience:: 80%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor Supply Chain Management?

3% Negative

7% Neutral

90% Positive

Pros

Trustworthy
Fair
Performance Enhancing
Security Protects

Feature Ratings

Average 78

Manufacturing Planning and Production

100

Customer Service

Demand Planning

Supplier Management

Procurement Management

Order Management

Transportation Management

Collaboration

Returns Management

Shipping Management

Warehouse Management

Vendor Capability Ratings

Average 79

Ease of Data Integration

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Business Value Created

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Infor Supply Chain Management Reviews

Roystin D.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Great product! Very user friendly

Likeliness to Recommend

10 /10

What differentiates Infor Supply Chain Management from other similar products?

Few things that differentiates Infor SCM from other products are its user friendly UI, Collaboration with partner made easy, Reduced costs and more.

What is your favorite aspect of this product?

My favorite aspect of the product would be the way our clients are able to gain real-time insights into inventory levels, order status, and logistics across the entire SCM.

What do you dislike most about this product?

The integration part alone sometimes becomes complex for our resources to handle, finding a person with this expertise in tough at the moment, otherwise everything is great

What recommendations would you give to someone considering this product?

If you are considering for a User friendly and less complex Infor SCM, I strongly recommend Infor SCM its a great product for your Supply chain management needs

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Pallavi R.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Great product

Likeliness to Recommend

10 /10

What differentiates Infor Supply Chain Management from other similar products?

The main feature is the ease of integrating data across applications

What is your favorite aspect of this product?

Material management is amazing and easy to handle

What do you dislike most about this product?

Not very good report options

What recommendations would you give to someone considering this product?

Worth the buy

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Laura G.

Role: Consultant
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2020

Great management Software with easy interface.

Likeliness to Recommend

9 /10

What differentiates Infor Supply Chain Management from other similar products?

Procurement management and the planning capabilities.

What is your favorite aspect of this product?

The great and productive collaboration for successful project.

What do you dislike most about this product?

Myself i got totally nothing against the product.

What recommendations would you give to someone considering this product?

Very excellent tool for the nice coordination on various project and order management platform.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Infor Supply Chain Management

What is Infor Supply Chain Management?

Company Details

Need Assistance?

Awards & Recognition

Infor Supply Chain Management Ratings

81 Likeliness to Recommend

Up 2 Since last award

96 Plan to Renew

Up 2 Since last award

82 Satisfaction of Cost Relative to Value

Up 7 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love Infor Supply Chain Management?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Manufacturing Planning and Production Transformation of raw materials to finished goods, assembling, kitting, and quality

Customer Service Support for deliver, returns, schedule changes, and any other product challenges

Demand Planning Demand forecasting, capacity planning, product flow planning, scheduling, and "what-if" analysis.

Supplier Management Ability to generate, sort and categorize vendor profiles and/or including supplier collaboration, quarterly Business Review Meetings, Scorecards, KPI and SLA's.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Order Management Includes order entry, order processing, order tracking, and parts management.

Transportation Management Includes carrier and fleet management, as well as routing and scheduling.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Returns Management Includes returns quality check, pending returns, and dispute case tracking.

Shipping Management Includes batch orders, packing slips and labels, rate calculations and tracking details.

Warehouse Management Includes 3PL management, inventory tracking, and demand planning.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Infor Supply Chain Management Reviews

Roystin D.

Great product! Very user friendly

Likeliness to Recommend

Pros

Pallavi R.

Great product

Likeliness to Recommend

Pros

Laura G.

Great management Software with easy interface.

Likeliness to Recommend

Pros

Title

Up 2
Since last award

Up 2
Since last award

Up 7
Since last award

Feature Ratings

Manufacturing Planning and Production

Customer Service

Demand Planning

Supplier Management

Procurement Management

Order Management

Transportation Management

Collaboration

Returns Management

Shipping Management

Warehouse Management

Vendor Capability Ratings

Ease of Data Integration

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Business Value Created

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Quality of Features