What is Infor ERP?
Infor cloud ERP solutions deliver industry-specific capabilities without extensive customizations or integrations by combining the Infor cloud platform built on infrastructure services from Amazon Web Services® (AWS®) and Infor OS. By migrating critical business applications to the cloud, organizations experience automatic upgrades that deliver the latest advances in enterprise functionality.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
81 Likeliness to Recommend
82 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+69 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Infor ERP?
Pros
- Respectful
- Reliable
- Altruistic
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Supply Chain Management
BI and Performance Management
Customer Relationship Management
Service Management
Accounting and Financial Management
Procurement Management
Human Capital Management
Governance Risk and Compliance
Job and Project Management
Industry Specific Capabilities
Analytics and Reporting
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Quality of Features
Ease of IT Administration
Business Value Created
Availability and Quality of Training
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Infor ERP Reviews
Dhruv S.
- Role: Industry Specific Role
- Industry: Electronics
- Involvement: Business Leader or Manager
Submitted Oct 2024
Cost Effective one stop ERP solution
Likeliness to Recommend
What differentiates Infor ERP from other similar products?
It is a custom solution so very easy to integrate other 3rd party services like SAP, and GreyTHr. Also, it is more efficient in connecting EDI and API service providers, since in the supply chain we need to monitor the shipments using EDI and API we can directly connect with suppliers, forwarders, and ocean carriers and integrate within Infor.
What is your favorite aspect of this product?
It was very intuitive when I first started using I didn't require any training and I simply while browsing can use the application. It has robust control tower capabilities that can use inbuilt and new integrated features from other use cases like shipment tracking, warehouse stocks, customer PO, and track & trace to combine to provide an end-to-end product life cycle.
What do you dislike most about this product?
It could be slow when dealing with large amounts of data and to deal with it there are hardcoded filters on dates so the user has to download dump files multiple times.
What recommendations would you give to someone considering this product?
Define your scope including future scope and negotiate better prices and include in the project as new customization can be expensive.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Zach E.
- Role: Finance
- Industry: Manufacturing
- Involvement: Vendor Management and Renewal
Submitted May 2024
Good cost effective ERP system
Likeliness to Recommend
What differentiates Infor ERP from other similar products?
It does help streamline a smooth process among procurement, AP, and IT.
What is your favorite aspect of this product?
Any issues within the Procure to Pay process with this product, anyone has visibility to see the issue and may collaborate to resolve.
What do you dislike most about this product?
Out of all the issues my organization used, it created the most exceptions when processing invoices. IT had to be contacted frequently to resolve.
What recommendations would you give to someone considering this product?
Have good policies put into place to ensure there are not exceptions that happen within the system. Make sure the entire three way match is through the system only.
Pros
- Caring
- Respectful
- Reliable
- Performance Enhancing
Cons
- Less Effective Service
- Charges for Enhancements
- Slower Product Innovation
Vishal A.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: End User of Application
Submitted Apr 2024
Great features and vast capability
Likeliness to Recommend
What differentiates Infor ERP from other similar products?
User interface
What is your favorite aspect of this product?
Easy to use, adaptability
What do you dislike most about this product?
Some of the features are intricate to start with.
What recommendations would you give to someone considering this product?
Would like to see online help to some of the features
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity