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Infor (US), LLC

Infor LN

Composite Score

6.8 /10

CX Score

7.2 /10

17 Reviews Write a Review

What is Infor LN?

Discrete manufacturers around the world use Infor LN, both on-premises and in the cloud, to gain the visibility they need to quickly respond to customer, supplier, and regulatory needs—with no software customizations required.

Company Details

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Infor LN Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Infor LN.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor LN?

9% Negative

8% Neutral

83% Positive

Pros

Helps Innovate
Continually Improving Product
Inspires Innovation
Performance Enhancing

Cons

Less Effective Service

Feature Ratings

Average 76

Procurement Management

Supply Chain Management

Industry Specific Capabilities

Analytics and Reporting

Service Management

Customer Relationship Management

Governance Risk and Compliance

Accounting and Financial Management

Human Capital Management

BI and Performance Management

Job and Project Management

Vendor Capability Ratings

Average 77

Breadth of Features

Ease of Customization

Ease of IT Administration

Business Value Created

Quality of Features

Ease of Data Integration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Infor LN Reviews

Bayarjargal M.

Role: Operations
Industry: Retail
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Oct 2021

Easy to use, but pricey, great support team, easy

Likeliness to Recommend

8 /10

What differentiates Infor LN from other similar products?

Easy to Integrate with other systems, able to customise it

What is your favorite aspect of this product?

Procurement section is easier, easy to get an approval in different level

What do you dislike most about this product?

Not price friendly

What recommendations would you give to someone considering this product?

The best ERP system out there, great support team

Pros

Enables Productivity
Trustworthy
Unique Features
Efficient Service

Latest Research

Infor LN

What is Infor LN?

Company Details

Need Assistance?

Infor LN Ratings

86 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+78 Net Emotional Footprint

How much do users love Infor LN?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Infor LN Reviews

Bayarjargal M.

Easy to use, but pricey, great support team, easy

Likeliness to Recommend

Pros

Title

Feature Ratings

Procurement Management

Supply Chain Management

Industry Specific Capabilities

Analytics and Reporting

Service Management

Customer Relationship Management

Governance Risk and Compliance

Accounting and Financial Management

Human Capital Management

BI and Performance Management

Job and Project Management

Vendor Capability Ratings

Breadth of Features

Ease of Customization

Ease of IT Administration

Business Value Created

Quality of Features

Ease of Data Integration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness