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Interact

Interact

Composite Score
8.1 /10
CX Score
8.5 /10
Category
Interact
8.1 /10

What is Interact?

Intranet software that connects your organization. Transform how your business communicates. Build a more informed and productive workplace. Engage your employees.

Company Details


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Awards & Recognition

Interact won the following awards in the Digital Workplace category

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Interact Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Interact.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Interact?

0% Negative
2% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 86

Task Management

100

Listings

100

Department Zones

92

Networked Enterprise

91

Instant Messaging

91

Virtual Floor Plans

88

Home Page

88

Customizable Branding

88

Integrations

87

News Feed

87

Employee Engagement

87

Vendor Capability Ratings

Average 85

Quality of Features

87

Ease of IT Administration

87

Availability and Quality of Training

87

Business Value Created

87

Vendor Support

86

Usability and Intuitiveness

86

Ease of Customization

85

Breadth of Features

85

Ease of Implementation

84

Product Strategy and Rate of Improvement

84

Ease of Data Integration

82

Interact Reviews

Naifa W.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Fantastic Communication and Collaboration Features

Likeliness to Recommend

9 /10

What differentiates Interact from other similar products?

Interact revolutionise the way business communicates internally. It enhances collaboration and it's a great digital workplace solution

What is your favorite aspect of this product?

I like Interact as it's affordable and well equipped. It offers the best features and as a digital workplace tool, it has all important features. This is a powerful software

What do you dislike most about this product?

No regrets. It's affordable and reliable. Haven't had any bad encounters

What recommendations would you give to someone considering this product?

For effective business communication and a digital workplace software that works, try Interact. It's the best you can have for your business

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Alex S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Collaborate and communicate using Interact

Likeliness to Recommend

10 /10

What differentiates Interact from other similar products?

What makes Interact different is its comprehesive reporing it provides for admin that offers greater visibility of the results of finshed forms. Alos it offers a centralized place to store all our digital assets including vieos, images , forms etc. There are other features that attracted us into using it which includes the intranet personalization that allows customization of user experience enhancing access to content and boosting interaction of employees. With support to mobile phones it allows our employees to connect regardless of where and how they work.The ease of use and user-friendly interface makes it exceptional from other products.

What is your favorite aspect of this product?

The best thing about Interact s its intutive user interface and the ease of navigation. All our employees are happy since they have access to content no matter the device they are usng . We are glad tht the mobile version is fully responsive for access of content even when on the go. It has taken guess work from our work and with the AI-based engine automatically suggests topics to help employees to discover new content. The intutive dashboard also provides an overview of all topics and subcriberrs at a glance. Not forgetting the ease of use of using the intranet and how affordable it is for our organization to use.

What do you dislike most about this product?

The only thing that we found that discouraged many new beginners is the outrageous features it provides which intimidates new users.

What recommendations would you give to someone considering this product?

Collaborate and communicate using Interact to get your business to the next level of success. It is fully packed with so many features to help employees stay procductive and connected. If you are an organization that is considering to buy intranet tool I recommend using Interact. It has mazing capabilities and functionalities that are easy to use . It also offers the value of money that you use to invest. It is great intranet tool that is second to none.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Robert E.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Build communication flow across your organization

Likeliness to Recommend

10 /10

What differentiates Interact from other similar products?

Interact is packed with rich features that help our communication across our organization to flow smoothly. Its seamless integration with our existing tools like Microsoft 365 has helped our communication to stay connected and flow between the connected applications. Another attractive thing about Interact is how data is centralized in one place helping us to access what we need faster and easier. With the robust intranet analytics, we are able to gain valuable insight into how our communication is performing and identify issues as well. It is easy to use and affordable tool for our organization.

What is your favorite aspect of this product?

Interact provides content management capabilities that have helped us stay productive and engage with our content easily. We can all access data in a central place and with the reach editing tools distribute our content fresh to promote our content to our audience. From time to time we can offer surveys to our employees and measure their sentiments through the real-time data we get. The ease of creating homepages that display different kinds of information is amazing. Interact has transformed how we communicate across our organization. Its ease of use has caused adaptation to be much simpler.

What do you dislike most about this product?

It has so many rich features that can be overwhelming to new users. We have received reports about many new users being confused about which features to use.

What recommendations would you give to someone considering this product?

Interact is best suited for large organizations that frequently create surveys. It is a great tool for helping employees communicate across the organization. It ensures everyone stays updated and on the same page. Its ease of use, rich features, reliability, and flexibility make it stand out from other similar products. I recommend using this product to build communication flow across your organization.

Pros

  • Continually Improving Product
  • Effective Service
  • Respectful
  • Helps Innovate

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