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Interact

Interact

Composite Score
8.1 /10
CX Score
8.5 /10
Category
Interact
8.1 /10

What is Interact?

Intranet software that connects your organization. Transform how your business communicates. Build a more informed and productive workplace. Engage your employees.

Company Details


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Awards & Recognition

Interact won the following awards in the Digital Workplace category

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Interact Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Interact.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

93 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Interact?

0% Negative
2% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 86

Task Management

100

Listings

100

Department Zones

92

Networked Enterprise

91

Instant Messaging

91

Virtual Floor Plans

88

Home Page

88

Customizable Branding

88

Integrations

87

News Feed

87

Employee Engagement

87

Vendor Capability Ratings

Average 85

Quality of Features

87

Ease of IT Administration

87

Availability and Quality of Training

87

Business Value Created

87

Vendor Support

86

Usability and Intuitiveness

86

Ease of Customization

85

Breadth of Features

85

Ease of Implementation

84

Product Strategy and Rate of Improvement

84

Ease of Data Integration

82

Interact Reviews

Yash L.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

All solutions with best management in one Tool.

Likeliness to Recommend

9 /10

What differentiates Interact from other similar products?

A tool which make together all like organization content and documents with very easy to use and in this creating, editing and finding content its very simple to do in this and provide innovative features and make our content very professional in look and if any duplicated content is there then alerts or notification is provide to us and through profile and we can see our employee all activity and also provide information of interest and skill which help to employee to know each other better and also we can add our unique fields in this and gives us best customisable homepages which help us to achieve our goals.

What is your favorite aspect of this product?

To be a successful businessman with having great strategy and in this interact very supportive like provide Best features and in minute we can create online forms and streamline business very easily and save much time of our team member and also provide newsfeed to keep updated our team members and through this tool all people can be engaged easily by virtual and we send information to multi channels whatever we can track also and there SMS system is also there when we need to contact employees quickly and also provide digital workplace integrations so it also very usefull.

What do you dislike most about this product?

In this we use but didn't get any such issues that make us disappoint or create any problem but yes they can bring some more features by upgrade.

What recommendations would you give to someone considering this product?

If you want a tool with all features and easy to use no skill required much to use and provide invaluable Insight into how our internet is performing and through social ability this tool give employees more way to of communicating and collaborating and all this you can handle through apps also so you can do in mobile also this all features provided and wnat to save time and net less workflow then its best your half work of business it can handle easily and very innovative and impactful everyone should prefer.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Beth C.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2020

Unbeatable customer service.

Likeliness to Recommend

10 /10

What differentiates Interact from other similar products?

The customer service is top notch. No matter what issues/challenges we may face with implementing this robust intranet, Interact is always there to help us get past those hurdles (even if they are entirely internal/specific to us).

What is your favorite aspect of this product?

The people of Interact. :)

What do you dislike most about this product?

It can be difficult to customize, particularly for those who don't have programming experience.

What recommendations would you give to someone considering this product?

Chat with others (like me) who have used it before you make your decision.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Caring

Blair B.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2020

Easy to use

Likeliness to Recommend

7 /10

What differentiates Interact from other similar products?

Good balance of standard features and usability with coding.

What is your favorite aspect of this product?

Customisation of pages through coding.

What do you dislike most about this product?

Can't use css code without affecting standard template.

What recommendations would you give to someone considering this product?

Ensure you know what documents you need for upload and how they will display.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Includes Product Enhancements
  • Security Protects

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