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Intuit QuickBooks Logo Award Winner Product Badge
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Intuit

Intuit QuickBooks

Composite Score
8.5 /10
CX Score
8.7 /10
Category
Intuit QuickBooks
8.5 /10

What is Intuit QuickBooks?

QuickBooks is an accounting software package developed and marketed by Intuit. QuickBooks products are geared mainly toward small and medium-sized businesses and offer on-premises accounting applications as well as cloud-based versions[2] that accept business payments, manage and pay bills, and payroll functions

Company Details


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Awards & Recognition

Intuit QuickBooks won the following awards in the Payroll category

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Intuit QuickBooks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Intuit QuickBooks.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

79 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Intuit QuickBooks?

4% Negative
5% Neutral
91% Positive

Pros

  • Saves Time
  • Respectful
  • Security Protects
  • Caring

Feature Ratings

Average 82

Direct Deposit

85

Accounting Systems Interface

84

Tax Form Preparation

83

Self Service Portal

83

Taxation Deduction

83

Vacation and Leave Tracking

82

Benefits Calculation

81

Time and Attendance

80

Retirement Plan Tracking

79

Compensation Management

79

HR Systems Interface

79

Vendor Capability Ratings

Average 81

Business Value Created

85

Usability and Intuitiveness

84

Ease of Implementation

84

Ease of IT Administration

81

Breadth of Features

81

Ease of Data Integration

81

Quality of Features

80

Product Strategy and Rate of Improvement

80

Vendor Support

79

Ease of Customization

78

Availability and Quality of Training

76

Intuit QuickBooks Reviews

Karissa S.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Fantastic product for any business accountant

Likeliness to Recommend

9 /10

What differentiates Intuit QuickBooks from other similar products?

I have not used many other financial/management software programs, however, from my experience QuickBooks gives a very easy and clean platform to use for all of your accounting needs.

What is your favorite aspect of this product?

My favorite aspect of this product is the ability to have all of our invoice, orders, and inventory in one platform for easy access and data storing.

What do you dislike most about this product?

I dislike QuickBooks software speed the most, as the software will often take long periods of time to run when creating a financial report.

What recommendations would you give to someone considering this product?

I would highly recommend this product if you are looking to go from a manual financial tracking system to electronic.

Pros

  • Enables Productivity
  • Security Protects
  • Helps Innovate
  • Reliable

Tanya K.

  • Role: Industry Specific Role
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Easy to learn and essential for financials

Likeliness to Recommend

10 /10

What differentiates Intuit QuickBooks from other similar products?

It is easy to use

What is your favorite aspect of this product?

Exports to pdf are easy and quick. I can trust that financials are kept accurately and securely.

What do you dislike most about this product?

Some of the account matching features are somewhat confusing to use.

What recommendations would you give to someone considering this product?

Intuit QuickBooks is best software for small startup businesses

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Effective Service

fazlin m.

  • Role: Human Resources
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Impressive with payroll processing.

Likeliness to Recommend

9 /10

What differentiates Intuit QuickBooks from other similar products?

Efficient with timely payroll processing. Secure storage of all employees data. Excellent with leave tracking and calculation. Impressive to integrate with finance

What is your favorite aspect of this product?

Excellent with payroll processing and reporting. Reliable with leave tracking and calculation. Great with time and attendance.

What do you dislike most about this product?

Most excellent for payroll management and no challenges.

What recommendations would you give to someone considering this product?

Impressive with Payroll processing and time and attendance. The report are accurate and easy to understand. Reliable with secure storage of employees data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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