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isolved People Cloud Logo Award Winner Product Badge
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iSolved

isolved People Cloud

Composite Score
8.4 /10
CX Score
8.5 /10
isolved People Cloud
8.4 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details


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Awards & Recognition

isolved People Cloud won the following awards in the Human Capital Management - Midmarket category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
13% Neutral
83% Positive

Pros

  • Respectful
  • Fair
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 80

Payroll Administration

86

Employee Record

85

Position Management

80

Benefits Administration

80

Talent Acquisition

80

Time and Attendance

80

Learning and Development

79

Talent Management

77

Performance Management

77

Workforce Planning

74

Vendor Capability Ratings

Average 77

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Business Value Created

79

Quality of Features

78

Ease of IT Administration

78

Availability and Quality of Training

78

Vendor Support

78

Ease of Implementation

78

Usability and Intuitiveness

76

Ease of Customization

75

Ease of Data Integration

74

isolved People Cloud Screenshots

isolved People Cloud Downloads

isolved People Cloud Videos

isolved People Cloud Reviews

Kristen S.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Easy to use, could use better customer service

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

isolved has alot of great features that other payroll systems do have or don't offer. There is a reason why they are a leader in the industry. The only areas I would say they are really lacking in is their customer service. It could be better. Otherwise I think they have a great, easy to use system.

What is your favorite aspect of this product?

The application tracker. Its nice to have a one stop shop to post positions to multiple sites at once and not have to log in individually into all of these accounts to post a position.

What do you dislike most about this product?

So far we have not had a positive experience with the 401k integration. We were told it would take 6 weeks and we paid 2600 for it and its now been almost 5 months and the integration is still not complete. This has been a frustrating experience

What recommendations would you give to someone considering this product?

This is a great payroll system and there are alot of features that comes with your license. Make sure to explore everything, as many features will make your life alot easier.

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Respectful

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Less Generous

Samantha C.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Overall satisfied

Likeliness to Recommend

8 /10

What differentiates isolved People Cloud from other similar products?

It's very user-friendly for end users, meaning less training involved

What is your favorite aspect of this product?

The fact that my ATS and HCM is integrated into one system. This makes onboarding very easy.

What do you dislike most about this product?

Editing timecards should be easier than it currently is. There are a lot of clicks involved if a manager/supervisor needs to edit. I also wish I had more insight into the status of tickets. Sometimes my client services representative is on it with immediate responses, other times I will go weeks with no response and will have to follow up on a ticket myself - especially if the Time and Attendance has to get involved. Time and Attendance are exceptionally terrible at working/completing new tickets.

What recommendations would you give to someone considering this product?

I would highly recommend iSolved if you have a team of IT people who know how to work there way around a HCM themselves. If you are a small company and need more immediate support, there might be better alternatives for certain situations. Overall, iSolved has helped me to become more efficient as a one-person HR department for a staff of over 50 people.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Cons

  • Charges for Enhancements
  • Slower Product Innovation
  • Less Efficient Service

Kim H.

  • Role: Operations
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2023

Recommend, this is the 2nd service bureau for me

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

The usability

What is your favorite aspect of this product?

The usability and detail

What do you dislike most about this product?

The menus could be more user friendly

What recommendations would you give to someone considering this product?

Go for it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular isolved People Cloud Comparisons

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