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isolved People Cloud Logo Award Winner Product Badge
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iSolved

isolved People Cloud

Composite Score
8.4 /10
CX Score
8.5 /10
isolved People Cloud
8.4 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details


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Awards & Recognition

isolved People Cloud won the following awards in the Human Capital Management - Midmarket category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
13% Neutral
83% Positive

Pros

  • Respectful
  • Fair
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 80

Payroll Administration

86

Employee Record

85

Position Management

80

Benefits Administration

80

Talent Acquisition

80

Time and Attendance

80

Learning and Development

79

Talent Management

77

Performance Management

77

Workforce Planning

74

Vendor Capability Ratings

Average 77

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Business Value Created

79

Quality of Features

78

Ease of IT Administration

78

Availability and Quality of Training

78

Vendor Support

78

Ease of Implementation

78

Usability and Intuitiveness

76

Ease of Customization

75

Ease of Data Integration

74

isolved People Cloud Screenshots

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isolved People Cloud Reviews

Jeremy H.

  • Role: C-Level
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy to use, and our clients love it!

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

I believe the user experience and AEE really differentiates iSolved from the competition because new clients tell me all of the time how much better the iSolved site is than the payroll sites they used prior to signing on with us.

What is your favorite aspect of this product?

The user experience, we came from a software that if possible I would rate a negative on user experience, now the pages are clean and easy to navigate. Also, we have had multiple clients come from ADP and Paychex and clients from both companies have said that the iSolved website is 100% easier to navigate and it makes so much more sense.

What do you dislike most about this product?

The only real complaint I have is that it can be difficult to find exactly what you are looking for, unless you know where to look, because there are so many features. However, at times the organization of information can be a bit tricky. However, the customer support team is always willing to help when you have trouble.

What recommendations would you give to someone considering this product?

I would recommend asking to see the website from the viewpoint of the service bureau, the client, and the employee. Understanding what each person can see gives you a whole new outlook on how friendly the user experience of a payroll/HCM site can be. Because if you are coming from ADP especially, it is night and day, the iSolved site is so much easier to navigate and gives you so many more options than the competition.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Taylor H.

  • Role: Human Resources
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

It's simple to use for HR and payroll

Likeliness to Recommend

9 /10

What differentiates isolved People Cloud from other similar products?

This item is fully equipped. This system may be complex behind the scenes, but it couldn't be easier to use for the staff. This thing has so many bells and whistles that I haven't even begun to explore them all. The payroll reporting system is straightforward and may be adjusted to fit your specific needs.

What is your favorite aspect of this product?

The built-in clock is a fantastic extra. It has a lot of options for personalization and easily feeds employees' time into the payroll grid. Excellent, fully-customizable onboarding emails are sent at each stage.

What do you dislike most about this product?

It would be helpful to be able to pin frequently used tabs to the top of the list, rather than having to go to the search bar and sift through the numerous other options. The software is difficult to learn, and finding a tutorial might be a challenge.

What recommendations would you give to someone considering this product?

That paves the way for us to implement a timekeeping system that can directly feed data into our payroll system. An employee-friendly software that eliminates the need for frequent "how do I?" inquiries. It centralizes a lot of the administrative work associated with things like payroll and new hire paperwork.

Pros

  • Enables Productivity
  • Effective Service
  • Transparent
  • Includes Product Enhancements
  • Role: C-Level
  • Industry: Finance
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Mar 2023

All in one software

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Cons

  • Charges for Enhancements

Most Popular isolved People Cloud Comparisons

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