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isolved People Cloud Logo Award Winner Product Badge
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iSolved

isolved People Cloud

Composite Score
8.4 /10
CX Score
8.5 /10
isolved People Cloud
8.4 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details


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Awards & Recognition

isolved People Cloud won the following awards in the Human Capital Management - Midmarket category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
13% Neutral
83% Positive

Pros

  • Respectful
  • Fair
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 80

Payroll Administration

86

Employee Record

85

Position Management

80

Benefits Administration

80

Talent Acquisition

80

Time and Attendance

80

Learning and Development

79

Talent Management

77

Performance Management

77

Workforce Planning

74

Vendor Capability Ratings

Average 77

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Business Value Created

79

Quality of Features

78

Ease of IT Administration

78

Availability and Quality of Training

78

Vendor Support

78

Ease of Implementation

78

Usability and Intuitiveness

76

Ease of Customization

75

Ease of Data Integration

74

isolved People Cloud Screenshots

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isolved People Cloud Videos

isolved People Cloud Reviews

James H.

  • Role: C-Level
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2020

Well constructed. We depend on iSolved.

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

iSolved HR has available, knowledgable service teams to address on-going business questions. The system is modular to meet budget constraints. We have determined clear value in iSolved's holistic approach to the employee life-cycle and have grown from using one module to almost all modules within the first 18months. During the COVID-19 pandemic, the iSolved team was fast to create functionality, reporting and instruction related to changing legislation and client needs. Reports are easy to find and use, laid out well, concise and informative.

What is your favorite aspect of this product?

We have multiple entities withing iSolved, our ease of movement between them and ability to see the entire organization in one place is very helpful.

What do you dislike most about this product?

Implementations. We have been through a number of implementations to grow our relationship with iSolved. We pay for implementation but from iSolved it feels like we lack good and consistent communication about the process, sufficient training and a clear outline of progress. This makes us concerned about staying on time and being properly trained. The implementation managers seem to lack sufficient perspective on what our operations entail for implementing on our side and thus timelines do not reflect our own milestones either.

What recommendations would you give to someone considering this product?

Commit, but micromanage the implementation. (Implementation is short-term, we recognize the long-term value)

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Less Generous
  • Role: Human Resources
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2020

Really like the product, but so much more to learn

Likeliness to Recommend

8 /10

Pros

  • Caring
  • Saves Time
  • Respectful
  • Transparent

Cons

  • Charges for Enhancements

Stacie R.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

The quality of service is amazing.

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

The amount of payroll reports.

What is your favorite aspect of this product?

I love it all!!

What do you dislike most about this product?

The Customer Service staff

What recommendations would you give to someone considering this product?

Sit through the demonstration...it doesn't take a sales talk, it is in the demos.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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