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isolved People Cloud Logo Award Winner Product Badge
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iSolved

isolved People Cloud

Composite Score
8.4 /10
CX Score
8.5 /10
isolved People Cloud
8.4 /10

What is isolved People Cloud?

isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.

Company Details


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Awards & Recognition

isolved People Cloud won the following awards in the Human Capital Management - Midmarket category

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isolved People Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on isolved People Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love isolved People Cloud?

4% Negative
13% Neutral
83% Positive

Pros

  • Respectful
  • Fair
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 80

Payroll Administration

86

Employee Record

85

Position Management

80

Benefits Administration

80

Talent Acquisition

80

Time and Attendance

80

Learning and Development

79

Talent Management

77

Performance Management

77

Workforce Planning

74

Vendor Capability Ratings

Average 77

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Business Value Created

79

Quality of Features

78

Ease of IT Administration

78

Availability and Quality of Training

78

Vendor Support

78

Ease of Implementation

78

Usability and Intuitiveness

76

Ease of Customization

75

Ease of Data Integration

74

isolved People Cloud Screenshots

isolved People Cloud Downloads

isolved People Cloud Videos

isolved People Cloud Reviews

Katie D.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2020

Wide breadth of features

Likeliness to Recommend

4 /10

What differentiates isolved People Cloud from other similar products?

lots of different features

What is your favorite aspect of this product?

the many features and customizability

What do you dislike most about this product?

Too many disconnected systems and service teams, inconsistent customer support. Training for admin users could be better

What recommendations would you give to someone considering this product?

spend a lot of time learning the features and customizing your set up before implementing

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Respectful

Cons

  • Less Effective Service
  • Less Efficient Service
  • Under Delivered

Emily M.

  • Role: Finance
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

BEST this we ever did!

Likeliness to Recommend

10 /10

What differentiates isolved People Cloud from other similar products?

Not sure- have only used iSolved but LOVE it. Actually I have been on the employee end of another payroll service and can at least say the customer service at iSolved is WAY better.

What is your favorite aspect of this product?

The staff! They are EXPERTS in their field and are always patient and willing to teach me ways to use the system even better. I really love how much I can do with the program anytime anywhere.

What do you dislike most about this product?

I wish it were easier for my staff- non computer staff struggle with the employee portal- especially on mobile devices.

What recommendations would you give to someone considering this product?

While implementation will take time, the program is worth it. And definitely complete the training. Nothing like really knowing how to USE the amazing tool at your disposal!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Beth J.

  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2020

Excellent Product and Customer Service!

Likeliness to Recommend

9 /10

What differentiates isolved People Cloud from other similar products?

The customer service has been outstanding!

What is your favorite aspect of this product?

For the individuals I serve, the best aspect of this product is the ability for employees to login to the app and view information on their schedule.

What do you dislike most about this product?

The inability to utilize the software on a mobile device outside of the app.

What recommendations would you give to someone considering this product?

The iSolved system has a significant selection of base options as well as allowing for a great deal of customization within the system. I have been impressed with the level of customer service and quick response times. The iSolved company has been quick to react to government changes impacting payroll and continually updating systems to maintain compliance for it's customers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular isolved People Cloud Comparisons

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