What is isolved People Cloud?
isolved People Cloud is a modern HCM platform that puts the employee’s HR experience front and center, and effortlessly adapts to future-proof organizations. You can seamlessly manage the entire employee lifecycle, from pre-hire to retire, in one place. From talent acquisition to workforce management to talent management, isolved solutions are delivered directly or through their HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.
Company Details
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87 Likeliness to Recommend
98 Plan to Renew
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love isolved People Cloud?
Pros
- Respectful
- Fair
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payroll Administration
Employee Record
Position Management
Benefits Administration
Talent Acquisition
Time and Attendance
Learning and Development
Talent Management
Performance Management
Workforce Planning
Vendor Capability Ratings
Breadth of Features
Product Strategy and Rate of Improvement
Business Value Created
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Also Featured in...
Payroll
Translation missing: en.product_page.ratings.score 8.4
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Workforce Management - Midmarket
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Benefits Administration
Translation missing: en.product_page.ratings.score 8.3
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Talent Management
Translation missing: en.product_page.ratings.score 8.2
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isolved People Cloud Reviews
Katie D.
- Role: Human Resources
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Dec 2020
Wide breadth of features
Likeliness to Recommend
What differentiates isolved People Cloud from other similar products?
lots of different features
What is your favorite aspect of this product?
the many features and customizability
What do you dislike most about this product?
Too many disconnected systems and service teams, inconsistent customer support. Training for admin users could be better
What recommendations would you give to someone considering this product?
spend a lot of time learning the features and customizing your set up before implementing
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Respectful
Cons
- Less Effective Service
- Less Efficient Service
- Under Delivered
Emily M.
- Role: Finance
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Dec 2020
BEST this we ever did!
Likeliness to Recommend
What differentiates isolved People Cloud from other similar products?
Not sure- have only used iSolved but LOVE it. Actually I have been on the employee end of another payroll service and can at least say the customer service at iSolved is WAY better.
What is your favorite aspect of this product?
The staff! They are EXPERTS in their field and are always patient and willing to teach me ways to use the system even better. I really love how much I can do with the program anytime anywhere.
What do you dislike most about this product?
I wish it were easier for my staff- non computer staff struggle with the employee portal- especially on mobile devices.
What recommendations would you give to someone considering this product?
While implementation will take time, the program is worth it. And definitely complete the training. Nothing like really knowing how to USE the amazing tool at your disposal!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Beth J.
- Role: Human Resources
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Dec 2020
Excellent Product and Customer Service!
Likeliness to Recommend
What differentiates isolved People Cloud from other similar products?
The customer service has been outstanding!
What is your favorite aspect of this product?
For the individuals I serve, the best aspect of this product is the ability for employees to login to the app and view information on their schedule.
What do you dislike most about this product?
The inability to utilize the software on a mobile device outside of the app.
What recommendations would you give to someone considering this product?
The iSolved system has a significant selection of base options as well as allowing for a great deal of customization within the system. I have been impressed with the level of customer service and quick response times. The iSolved company has been quick to react to government changes impacting payroll and continually updating systems to maintain compliance for it's customers.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing