What is Jama Connect?
Jama Software provides the leading platform for requirements, risk and test management, Jama Connect. Companies developing complex products, systems and software, can define, align and execute on what they need to build, reducing lengthy cycle times, minimize effort spent on proving compliance, and wasteful rework. Teams can manage requirements, risk and end-to-end traceability across the lifecycle, with flexibility to support various engineering disciplines and development methodologies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
Down
1
Since last award
97 Plan to Renew
82 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 85%
- Negotiation and Contract:
- 70%
- Conflict Resolution:
- 87%
- Strategy & Innovation:
- 79%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jama Connect?
Pros
- Efficient Service
- Performance Enhancing
- Respectful
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Traceability
Version Management
Reusability
Collaboration
Artifact Management
Test Case Generator
Change Management
Agile Work Management
Certification Templates
Generative AI
Task Prioritization
Vendor Capability Ratings
Vendor Support
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
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Jama Connect Reviews
Nabil K.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted May 2025
Extremely Useful for Medical Device Design
Likeliness to Recommend
What differentiates Jama Connect from other similar products?
Proven and effective model for managing Traceability across all design activity artifacts to deliver a medical design. Provides a clear content space for all stakeholders to stay abreast to progress towards completion.
What is your favorite aspect of this product?
Instead of having several disparate documents to capture plans, requirements decomposition, risk management, usability, etc, it can all exist in a single space (or spaces that are intuitively related). It allows stakeholders to get the context they need quickly. Excellent design assurance platform.
What do you dislike most about this product?
Custom item management is cloogy. There are several quality of life features when it comes to editing/customizing that are not present and create a lot of tediousness.
What recommendations would you give to someone considering this product?
Take the introductions and trainings seriously, it will accelerate the ability to deliver a quality product faster.
Pros
- Performance Enhancing
- Enables Productivity
- Respectful
- Helps Innovate
Brittany M.
- Role: Consultant
- Industry: Engineering
- Involvement: End User of Application
Submitted Dec 2024
Great Software Requirements Management Tool
Likeliness to Recommend
What differentiates Jama Connect from other similar products?
Jama Connect stands out due to its robust requirements traceability, user-friendly interface, and ability to facilitate end-to-end collaboration across multidisciplinary teams. For medical device software companies, the platform excels at managing design inputs, risk management, and verification/validation activities, ensuring compliance with ISO 14971 and IEC 62304.
What is your favorite aspect of this product?
My favorite aspect is the ease of creating traceability matrices. The platform makes linking requirements, test cases, and risks seamless, saving significant time during design reviews and audits. It also simplifies the process of demonstrating compliance with FDA and EU MDR requirements.
What do you dislike most about this product?
While Jama Connect is powerful, there can be a slight learning curve for new users. Advanced features like custom reporting require initial setup but are highly beneficial once configured properly.
What recommendations would you give to someone considering this product?
If you're working in regulated industries like medical devices, invest time in training and configuring Jama Connect to suit your project workflows. Its traceability and compliance capabilities are unmatched, and the ROI in managing design control processes is substantial.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Lien B.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
good, solid requirement management tool
Likeliness to Recommend
What differentiates Jama Connect from other similar products?
Jama Connect comes with a clearly structured UI, a set of required featured for the requirement management process, as well as good built-in components for test management and Review,
What is your favorite aspect of this product?
ease of use
What do you dislike most about this product?
unclear perspective on the future integration with generative AI
What recommendations would you give to someone considering this product?
get the trial license and talk to someone having the experience with Jama Connect
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Respectful
Cons
- Leverages Incumbent Status
