This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)

Jama Software Inc

Jama Connect

Composite Score

8.4 /10

CX Score

8.2 /10

56 Reviews Write a Review

What is Jama Connect?

Jama Software provides the leading platform for requirements, risk and test management, Jama Connect. Companies developing complex products, systems and software, can define, align and execute on what they need to build, reducing lengthy cycle times, minimize effort spent on proving compliance, and wasteful rework. Teams can manage requirements, risk and end-to-end traceability across the lifecycle, with flexibility to support various engineering disciplines and development methodologies.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Jama Connect won the following awards in the Requirements Management category

Filter By

2025 Emotional Footprint Champion

Latest Award, 2025

2024 Data Quadrant Champion

2024

5 Top Rated Capabilities

10 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

12 Top Rated Features

2023

2022 Data Quadrant Champion

2022

4 Top Rated Capabilities

7 Top Rated Features

2022

Jama Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jama Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

Down 1
Since last award

97 Plan to Renew

82 Satisfaction of Cost Relative to Value

Down 1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

undefined

{y}

{name}

Emotional Footprint Overview

Product Experience:: 85%
Negotiation and Contract:: 70%
Conflict Resolution:: 87%
Strategy & Innovation:: 79%
Service Experience:: 91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jama Connect?

3% Negative

5% Neutral

92% Positive

Pros

Efficient Service
Performance Enhancing
Respectful
Trustworthy

Feature Ratings

Average 86

Traceability

Version Management

Reusability

Collaboration

Artifact Management

Test Case Generator

Change Management

Agile Work Management

Certification Templates

Generative AI

Task Prioritization

Vendor Capability Ratings

Average 83

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Application Lifecycle Management

Translation missing: en.product_page.ratings.score 7.8

View Jama Connect in this category (opens in a new tab)

Jama Connect Reviews

Marcel B.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

Great Project help, but at a hefty price.

Likeliness to Recommend

8 /10

What differentiates Jama Connect from other similar products?

The ease of use is one of the main items which stands out, and the ease of creating your business forms for use as well.

What is your favorite aspect of this product?

Since we shortly used the interface with other systems we are looking forward to establish a lot more connections to third party .

What do you dislike most about this product?

The administration module is fairly simple and I would like to see more information regarding the number of logins who logged in when did a user logged in the las time. Knowing what users are doing read, write update items.

What recommendations would you give to someone considering this product?

Know your system landscape in your company and what you would like to gather on information on a project. Make sure all departments (such is the case in our company Electrical, Mechanical, Project Managment, Procurement, Software development, Electro-Optical etc) can use the same form for all the Items you define.

Pros

Performance Enhancing
Efficient Service
Inspires Innovation
Saves Time

Cons

Vendor's Interest First
Less Generous
Under Delivered

Role: Information Technology
Industry: Transportation
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jun 2024

Excellent tool supported by committed partners

Likeliness to Recommend

10 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2023

Essential for requirements management

Likeliness to Recommend

10 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Latest Research

Jama Connect

What is Jama Connect?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Data Quadrant Champion

Jama Connect Ratings

91 Likeliness to Recommend

Down 1 Since last award

97 Plan to Renew

82 Satisfaction of Cost Relative to Value

Down 1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Jama Connect?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Traceability ALM artifacts can be traced from ideation to requirements, design, develop, test, and implementation including identifying gaps and the impact of changes.

Version Management Ability to create and view multiple versions of a content asset through iterative edits in accordance with pre-defined limitations.

Reusability Ability to re-use requirements across projects/products.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Artifact Management Unique identification and management of individual requirements or by-products of requirements.

Test Case Generator Automatically generate test cases directly from requirements, the source code, recordings of user actions, and visual and graphical workflows and models.

Change Management Ability to manage the approval of and changes to requirement artefacts.

Agile Work Management Multiple backlogs, backlog grooming, sprint planning, prioritization, and estimation, and a multi-level agile artifact hierarchy (Epics, User Stories, etc.)

Certification Templates Built-in templates for the compliance to standards.

Generative AI Generate content for optimization and integration to perform product matching, categorization, or competitor analysis.

Task Prioritization Ability to assign a priority to tasks.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Application Lifecycle Management

Jama Connect Reviews

Marcel B.

Great Project help, but at a hefty price.

Likeliness to Recommend

Pros

Cons

Excellent tool supported by committed partners

Likeliness to Recommend

Pros

Essential for requirements management

Likeliness to Recommend

Pros

Most Popular Jama Connect Comparisons

Inflectra SpiraTeam

Modern Requirements4DevOps

Visure Requirements ALM Platform

Polarion ALM

Codebeamer

IBM Engineering Requirements Management DOORS Next

Title

Down 1
Since last award

Down 1
Since last award

Feature Ratings

Traceability

Version Management

Reusability

Collaboration

Artifact Management

Test Case Generator

Change Management

Agile Work Management

Certification Templates

Generative AI

Task Prioritization

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Usability and Intuitiveness

Availability and Quality of Training

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization