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Jamf Pro Logo Award Winner Product Badge
Jamf Pro Logo Award Winner Product Badge
Jamf

Jamf Pro

Composite Score
8.3 /10
CX Score
8.4 /10
Category
Jamf Pro
8.3 /10

What is Jamf Pro?

For Mac, iPad or iPhone, use Jamf Pro to automatically enroll devices into management, distribute apps and content, enforce security settings, and manage configurations: all over-the-air. Whether you want to fully provision your devices in IT or allow your end users to set it up on their own and access approved resources Self Service, Jamf Pro can make it simple and sustainable.

Company Details


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Awards & Recognition

Jamf Pro won the following awards in the Enterprise Mobile Management category

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Jamf Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jamf Pro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

92 Plan to Renew

75 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
80%
Conflict Resolution:
87%
Strategy & Innovation:
92%
Service Experience:
86%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jamf Pro?

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0% Negative
3% Neutral
97% Positive

Pros

  • Enables Productivity
  • Inspires Innovation
  • Reliable
  • Transparent

Feature Ratings

Average 83

Mobile Device Management

89

Mobile Productivity

87

User Privacy

87

Content Management

84

Application Management

83

Single Pane of Glass

83

Integration with ITSM and ITAM Tools

79

Location Services

78

Expense Management

77

Reporting

77

Vendor Capability Ratings

Average 82

Business Value Created

86

Breadth of Features

84

Quality of Features

84

Ease of IT Administration

83

Ease of Implementation

82

Usability and Intuitiveness

82

Vendor Support

82

Ease of Data Integration

81

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Jamf Pro Reviews

Tahir A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

"Easy to use, but a bit pricey."

Likeliness to Recommend

10 /10

What differentiates Jamf Pro from other similar products?

Experience seamless device management and robust security with Jamf. Our solution empowers IT and security teams to confidently oversee and safeguard devices, data, and applications, all while enhancing the Apple user experience. Elevate your workforce with technology that seamlessly combines enterprise-level security with user-friendly simplicity, ensuring the protection of personal privacy.

What is your favorite aspect of this product?

Effortless deployment, streamlined device management, seamless app distribution, meticulous inventory oversight, a dedicated enterprise app store, and effective patch management – all seamlessly integrated to enhance your operational efficiency and elevate your technology experience.

What do you dislike most about this product?

I think its more comfortable and compatible with Apple devices its good if its for a other OS as well

What recommendations would you give to someone considering this product?

Achieve seamless updates, instant patching, and encryption across all employee devices with zero-touch deployment. Automated inventory tracking ensures timely updates, with alerts for IT when needed. Effortless device management at its best!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tahir A.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

"Easy to use, but a bit pricey."

Likeliness to Recommend

9 /10

What differentiates Jamf Pro from other similar products?

Jamf Pro is more secure for mac users and its a better for larger enterprises its fulfil their needs

What is your favorite aspect of this product?

Best feature is MDM and its provides a complete management and security solution for an Apple-first environment that is enterprise secure its fulfil the security requirement for which you need for device management.

What do you dislike most about this product?

Its only for MAC Users they must cover other OS and devices as well.

What recommendations would you give to someone considering this product?

Its more secure end-user productivity and creativity

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Ram A.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

The best Apple devices management tool out there

Likeliness to Recommend

9 /10

What differentiates Jamf Pro from other similar products?

The advantage of Jamf Pro is the capability to control every feature and configuration on MAC and iOS devices without limitations. Jamf support is also helping with unique use cases that are not issues or bugs in the product.

What is your favorite aspect of this product?

Jamf made the transition to Work from home seamless and easy for the IT and Security teams. Jamf and ABM integration made computer provisioning fully automated, saving many hours of repetitive manual work.

What do you dislike most about this product?

In some cases, it takes some time for Jamf to keep up with Apple changes, we wish it could be faster. Jamf is limited to Apple devices only.

What recommendations would you give to someone considering this product?

I recommend having a team member with Jamf 200 certification and even better with the 300 certification - we found it very helpful to achieve very advanced requirements.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Saves Time

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