What is Jobber?
Jobber is job tracking and customer management software that helps small home services businesses organize their entire operations, from scheduling jobs and managing their crews, to invoicing customers and collecting payments. Unlike manual processes and single feature apps, Jobber’s platform streamlines and automates daily operations, replacing duplicate entry and repetitive tasks with tailored automation.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jobber?
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Service Scheduling
Quotes and Estimates
Application Integration
Mobile App
Billing and Invoice Management
Online Booking
GPS Tracking
Dashboards, Analytics and Reporting
Field Service Knowledge Management
Field Service Workflow Management
Field Sales Enablement
Vendor Capability Ratings
Usability and Intuitiveness
Availability and Quality of Training
Business Value Created
Vendor Support
Ease of IT Administration
Quality of Features
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Implementation
Jobber Reviews
Mariana D.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Dec 2024
Streamlines operations, but room for customization
Likeliness to Recommend
What differentiates Jobber from other similar products?
Jobber stands out for its simplicity and ease of use, especially with features like streamlined scheduling, billing, and its mobile app, which enable efficient operations for small to mid-sized service businesses.
What is your favorite aspect of this product?
The mobile app’s intuitive interface and real-time scheduling updates are my favorite aspects, as they significantly enhance field operations and team communication.
What do you dislike most about this product?
I dislike the lack of advanced reporting tools and offline capabilities in the mobile app, which limits flexibility in certain scenarios.
What recommendations would you give to someone considering this product?
Evaluate your needs for customization and reporting before purchasing Jobber. It’s fantastic for small to mid-sized businesses with straightforward workflows, but those needing deeper analytics or inventory tracking might find it limited.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Santosh K.
- Role: Operations
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Sep 2024
Best field service management solution !
Likeliness to Recommend
What differentiates Jobber from other similar products?
Jobber is best of all as it provides flexible pricing structure for subscription which enables different businesses to work as per their requirement. Also, integration is seamless and improved CRM functionalities helps users to great extent unlike other alternatives. the UI interface is easy to access and use
What is your favorite aspect of this product?
User friendly interface which is easy to use and navigate in the best possible manner. Daily operational processes are smoothened and streamlined to its best. Scheduling meetings, managing multiple clients and invoicing in efficient manner. Improved customer interactions is the best aspect
What do you dislike most about this product?
No issues found as such
What recommendations would you give to someone considering this product?
Evaluating and assessing one's business need is most crucial before finalising the product. Read user reviews in public domain and check for the integration capabilities during trial period
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Kyle G.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jan 2024
Jobber is helping us optimize our business
Likeliness to Recommend
What differentiates Jobber from other similar products?
Thanks to Jobber, we were able to centralize all of our operations. It makes it easy for me to manage my entire company. Regardless of my location. It gives me total command and visibility into everything happening, no matter where I am. I could be anywhere—in the field, at the office, or even abroad.
What is your favorite aspect of this product?
Simple interface, bulk invoicing, and neat design. We wish Jobber would keep pouring resources into improving the present platform, but it does have some great features that are hard to find elsewhere. As a developing business offering a variety of services, you will find the platform severely lacking and the integrations inadequate.
What do you dislike most about this product?
The routing feature is completely useless and has caused a lot of trouble. In all the years we've been using Jobber, the platform has remained unchanged and lacks the user-friendliness of competing routing systems.
What recommendations would you give to someone considering this product?
Simplified platform that fulfills all your needs for scheduling and invoicing. Everything from a customer inquiry to a final billing happens smoothly in the software.
Pros
- Enables Productivity
- Effective Service
- Saves Time
- Security Protects
